Assistant Store Manager

Columbia Sportswear Company; Honolulu (HI); On-site; USD 55,000 - 75,000; Full time

Job summary

Columbia Sportswear Company in Honolulu, HI is seeking an Assistant Store Manager to support the Store Manager in daily operations and lead a team toward delivering outstanding customer service and sales results.

You will guide staff, hire and coach associates, manage inventory, and drive performance while maintaining a welcoming environment aligned with the company’s mission to connect active people with their passions.

Qualifications

• No specific education required; High School Diploma or GED preferred.
• 5+ years of experience in the position or similar role.
• Experience operating a POS system and in-store computerized systems.
• Ability to use judgment to resolve day-to-day operational problems.
• Effective communication skills with store leadership, staff and customers.

Responsibilities

• Provide leadership and direction to store staff, including supervisors and associates.
• Execute and support plans to enhance employee productivity and performance.
• Assist the Store Manager in interviewing, hiring, training, and coaching staff.
• Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.
• Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.
• Assist the Store Manager with developing and implementing action plans to address issues relating to store sales, goals, safety, training, and personnel development.

Skills

POS system

Communication

Judgment

Education

High School Diploma or GED preferred

Job description

### ABOUT THE POSITION **COLUMBIA SPORTSWEAR - ALA MOANA CENTER****1450 ALA MOANA BLVD. #3009****HONOLULU, HI 96814** With over 430 retail stores worldwide, our Store Leadership Teams are essential to our business. From ensuring effective store operations, strategies, and procedures, to guiding and developing team members, our Store Leadership Teams help create memorable customer experiences while supporting and helping drive the company’s mission of “Connecting Active People with Their Passions.” As an Assistant Store Manager, you will be a key member of the Store Leadership Team, and you will assist the Store Manager to ensure effective store operations. This role executes strategies to improve customer service, drive store sales, and increase profitability. Serving as a positive role model and leader, this position will support the Store Manager in cultivating a collaborative team environment and delivering exceptional customer service. ### HOW YOU’LL MAKE A DIFFERENCE * Provide leadership and direction to store staff, including supervisors and associates.* Execute and support plans to enhance employee productivity and performance.* Assist the Store Manager in interviewing, hiring, training, and coaching staff, as necessary.* Provide coaching and direction on a day-to-day basis to ensure staff performance standards are met.* Maintain appropriate inventory levels through effective replenishment, organization, shrink control, and communication.* Assist the Store Manager with the development and implementation of action plans to address any issues relating to store sales, goals, safety, training, and personnel development. ### YOU HAVE * No specific education required (High School Diploma or GED preferred)* 5+ years of experience in position or specialization* Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone.* Ability to use judgment to identify and resolve day-to-day technical and operational problems.* Effective communication skills; able to exchange ideas and information with the store leadership team, associates, and consumers. ### JOB CONDITIONS * Frequently in an active environment (i.e., requires the ability to constantly move about) that can be physical or strenuous (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise.* Occasionally requires the ability to work in a place.* Ability to communicate clearly with others.* Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.*This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.*Columbia Sportswear Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088\\_EEOC\\_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.\\*Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and skills, years of experience, and internal equity.At Columbia Sportswear Company, we’re proud to offer regular full-time employees a benefits package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community. Benefits that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services). In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness benefits, employee discounts and a generous time off program available.If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to [e-mail] with the Subject: Applicant Assistance Requested.