Assistant Store Manager

Carter's, Inc.; Grand Rapids, Northern (MI, KY); Ibrido; USD 42.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Discount on brand

Paid time off

Parental leave

Descrizione del lavoro

Carter’s, Inc. in Grand Rapids, MI is seeking an Assistant Store Manager to steer daily store operations and lead a high-performing team. You’ll greet customers, coach staff, and ensure exceptional service while achieving sales goals and maintaining brand standards.

Responsibilities include workforce scheduling, training, merchandising execution, and loss prevention. The role requires strong communication, problem-solving, and a passion for delivering a welcoming shopping experience for families.

Competenze

• Demonstrated leadership and team supervision experience.
• Strong customer-service orientation and ability to coach others.
• Excellent verbal and written communication, with a professional demeanor.

Mansioni

• Assist Store Manager in daily store operations and staffing.
• Coach and develop team to deliver sales and service goals.
• Maintain merchandising standards and product placement.
• Support loss prevention and financial controls.

Conoscenze

Leadership

Customer engagement

Communication skills

Tech skills

Formazione

High school diploma or GED

Strumenti

Outlook

Excel

Web navigation

Descrizione del lavoro

As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help prep them for the first day of school, and all the big and little moments on their parenting journey. We're looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates themselves and others on product styles, features, and benefits.What we love about Carter’s:Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip\\*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.\\* We’ve become an industry leader by providing quality — from the first Original Bodysuit to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?Benefits we love:Schedules that fit your life. Maintaining balance is important to us, which is why your schedule will allow you to focus on all aspects of your life.Benefits and perks make life better, including health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!Education “Advance You” Program, you can earn a GED or a bachelor’s degree tuition-free or learn English as a second language!Paid time off, holidays, and parental leave, as well as adoption assistance, charitable matching gifts, and much more!The opportunity to build skills and grow as an individual. We provide professional and personal development to help shape your career.Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a short while or a long-term career, you will grow at Carter’s. Additional great benefits here. What you’ll do:Execute workforce management to ensure a genuine customer focus on the sales floorWelcome customers with a warm greeting and provide assistance with our great product styles, features and benefitsFoster a positive, safe, and inclusive environment for employees and customersConsistently model service standards and omnichannel experience while coaching others to successEffectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the teamBuild customer loyalty through Company sponsored programs, including creditAssist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store teamRecognize exceptional performance and redirect employees when neededPlan, track, analyze, and report completion of tasks and financial results utilizing Company toolsPartner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placementReduce loss through a consistent level of customer service, education, and operational controlsQualities we’d love in a candidate:A positive and solutions-oriented mindsetEffective and professional verbal and written communication skillsDemonstrated leadership, supervisory, and customer engagement skillsProficient computer and technology skills (Outlook, Excel, Web navigation, etc.)Minimum of 1 year of retail or related management experienceA high school diploma or GEDYou can:Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pullingStand or walk for extended periods of time; climb up and down a ladderProvide availability that may include days, nights, weekends, and holidays as scheduled, with a minimum of two closing shifts a weekCarter’s for all:Carter's is an Equal Opportunity and Affirmative Action employer. (Minority/Female/Disability/Veteran). Additional information: Applications will be accepted until at least 7 days after the posting date. Carter's does not use AI to make any decision in our hiring process. NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location.\\*Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023.*Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.*