Assistant Store Manager

AutoZone; Grand Rapids (MI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

None

Job summary

AutoZone is hiring an Assistant Store Manager to support daily store operations, energize the team, and drive sales in a fast-paced retail environment.

The role emphasizes leadership, clear communication, and a passion for WOW! customer service, shaping store success and developing future talent.

Qualifications

• Proven leadership with strong communication and sales-driving skills.
• Experience in retail operations, inventory control, and safety.
• Ability to manage teams, schedules, and store goals.

Responsibilities

• Support daily store operations and drive sales in a fast-paced retail environment.
• supervise, train, and develop store personnel to maintain a high-performance team.
• Ensure accurate inventory levels and cash handling, with KPI focus.
• Maintain PPE use, safety standards, and compliance with company policies.

Skills

Leadership

Communication

Sales growth

Inventory management

Safety compliance

Bilingual (Spanish)

Education

High School Diploma or GED

Tools

POS System

Microsoft Excel

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent.

• Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Operational Efficiency – leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
• Risk & Safety Compliance – Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
• Financial Overshoot – Support budgeting efforts, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

What We Are Looking For

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification preferred