Assistant Store Manager

AutoZone; Glen Burnie (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

AutoZone is seeking an Assistant Store Manager to support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. You’ll lead with strong communication, develop talent, and uphold WOW!

customer service to shape store success. In this role you will supervise scheduling, training, and performance, ensure inventory accuracy, and enforce safety and company standards when the Store Manager is unavailable.

Qualifications

• Proven leadership and team development abilities.
• Strong communication and decision-making skills.
• Track record of driving sales and delivering customer service excellence.
• Ability to manage store operations and associate performance.
• Professionalism and integrity in customer interactions.
• Experience analyzing financials and controlling costs.

Responsibilities

• Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel.
• Foster a positive, high-performance team environment and deliver WOW! service.
• Help meet sales targets and ensure accurate inventory management.
• Oversee store operations, merchandising, and compliance in the manager's absence.
• Lead risk, safety, and PPE compliance while maintaining a secure environment.
• Monitor profitability and cash flow to maximize store performance.

Skills

Leadership

Communication

Decision-making

Sales-driven

Integrity

Team development

Customer service

Job description

AutoZone’s store teams are the frontline of WOW! customer service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection, and provide expert advice to enhance the shopping experience. They play a vital role in driving sales, maintaining store operations, and fostering a positive, knowledgeable retail environment.

As an Assistant Store Manager at AutoZone, you’ll support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. With strong leadership, clear communication, and a passion for WOW! customer service, you’ll play a key role in shaping store success and developing future talent.

• Leadership & Team Development – Assist the Store Manager in recruiting, supervising, scheduling, training, and developing store personnel to maintain a high-performance team.
• Communication Excellence – Ensure clear and effective communication with employees and customers, fostering a positive, engaging environment.
• Metrics Mindedness & Sales Growth – Help meet sales targets, maintain accurate inventory levels, and optimize cash flow to drive store performance.
• Structure & Process Orientation – Take responsibility for store operations, ensuring efficient workflows and compliance with company standards in the absence of the Store Manager or Commercial Sales Manager.
• Customer Service Leadership – Ensure customers receive WOW! service, resolve concerns proactively, and transform complaints into positive experiences.
• Operational Efficiency – leads company initiatives by ensuring maximum productivity, training, and retention of high-performing employees, while maintaining operational efficiency through effective store merchandising, creating a clean, organized, and visually appealing shopping environment.
• Risk & Safety Compliance – Enforce Personal Protective Equipment (PPE) use, promote workplace safety, and assist in risk management activities.
• Financial Oversight – Support budgeting effortss, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.

What We Are Looking For

• Basic automotive parts knowledge.
• Proven leadership experience with strong communication, decision-making, and sales-driving skills.
• Demonstrates integrity, professionalism, and commitment to customer satisfaction
• Thrives in fast-paced environments while driving operational excellence and team engagement.
• Capable of fostering a positive work culture focused on development and results.
• Proficient in managing, analyzing, and reconciling Profit & Loss statements
• Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
• Flexibility to work evenings, weekends, and holidays as business needs arise.

You’ll Go The Extra Mile If You Have

• Exceptional Communication: Strong people skills and effective communication in both Spanish and English.
• Automotive Service Excellence (ASE) Certification preferred