Assistant Store Manager

United Fashions of Texas, LLC; Garland (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

United Fashions of Texas, LLC in Garland, TX seeks an Assistant Store Manager who shares accountability for driving results through training and coaching the store team across sales, customer service, merchandising, operations, HR, and loss prevention. This role is in training for a Store Manager position.

You will open/close the store, execute promotions, supervise floor set and merchandising, lead staff development, ensure cash control and payroll compliance, and maintain store-wide standards

Qualifications

• Education: High School Graduate or GED.
• Experience: Based on Store Volume.
• 15M+? None; please ignore.

Responsibilities

• Open and close store per guidelines and manage visual presentation.
• Lead sales, customer service, and promotions to drive sales productivity.
• Train staff on customer service and merchandise presentation; supervise cash wrap and POS.
• Coordinate HR activities: hiring, training, and performance management.
• Ensure cash control, banking procedures, and payroll within guidelines.
• Oversee loss prevention and safety programs and maintain store cleanliness.

Skills

Customer Oriented

Friendly

Energetic

Enthusiastic

Motivation

Team Builder

Honesty / Integrity

Management Skills

Coaching and Development

Responsible

Delegating Responsibility

Detail Oriented

Ambition

Assertiveness

Initiative

Communication, Oral

Communication, Written

Time Management

Adaptability

Working Under Pressure

Ethical

Diversity Oriented

Safety Awareness

Education

High School Graduate or GED

Tools

POS cash register

Calculator

Scanner

Related equipment

Job description

Job DetailsJob Location: Garland, TX 75041Travel Percentage: NoneJob Shift: AnyJob Category: Management

POSITION SUMMARY

The Assistant Store Manager shares the accountable for driving business results through effective selection, training and coaching of the store team in the key areas of sales, customer service, merchandise presentation, operations, human resources and loss prevention with the store manager. Work with upper management in executing and enforcing company policies and procedures. This position is regarded as “in training” for a Store Manager position.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions Statement(s)

• General Scope of Position: Open and close store based on company guidelines. Know concepts of visual presentation and use this knowledge to executive and maintain merchandise changes. Manage loss prevention practices to safeguard company funds, property and store inventory from internal and external losses. Maintain store appearance including product replenishment, general housekeeping of store and completing opening and closing procedures. Communicate with Store Manager and/or District Manager in regard to all operational activities.
• Sales Management - Ensure effective execution of all sale promotions. Demonstrate leadership abilities in driving sales productivity. Communicate sales goals daily to all staff members.
• Customer Service - Demonstrate customer service techniques by ensuring a high level of interaction with customers. Assist the Store Manager in training staff “how to” present and assist customers in merchandise selections. Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and cash wrap area is processing customers in a timely manner.
• Merchandise Presentation- In coordination with Store Manager ensure accurate execution of promotional set-up of store. Hands on involvement in floor moves and visual merchandising initiatives. Maintain all wall displays and merchandise using required display fixtures, etc., while using appropriate ladder.
• Human Resources – In coordination with Store Manager ensure that new staff members are trained per company standards. Ensure that hiring practices result in quality staff members. Ensure that substandard performance is addressed with fair and consistent corrective action. Set and communicate clear performance expectations. Train and develop staff. Demonstrate leadership initiative through clear direction. Motivate staff through positive interactions.
• Financial Responsibility- Ensure proper cash control within company policy. Ensure proper banking procedures within company policy. Maintain payroll within established guidelines.
• Loss Prevention- In coordination with Store Manager educate staff members of potential causes of shrink. Ensure compliance with company security and loss prevention policies and programs. Properly operate and ensure that alarm system is kept functional at all times by performing alarm test on a regular basis.
• Store Administrative/Maintenance- In coordination with Store Manager maintain all employee files. Maintain neatness and cleanliness of store. Monitor all paperwork and maintain files and binders current. Maintain store equipment in proper working condition. Maintain store-level compliance with company standards of safety, security, facility maintenance, and postings/notifications.

Qualifications

Competency Statement(s)

• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Energetic - Ability to work at a sustained pace and produce quality work.
• Enthusiastic - Ability to bring energy to the performance of a task.
• Motivation - Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Team Builder - Ability to convince a group of people to work toward a goal.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
• Management Skills - Ability to organize and direct oneself and effectively supervise others.
• Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Responsible - Ability to be held accountable or answerable for one’s conduct.
• Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ambition - The drive to achieve personal advancement.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
• Adaptability - Ability to adapt to change in the workplace.
• Working Under Pressure - Ability to complete assigned tasks under stressful situations.
• Ethical - Ability to demonstrate behavior conforming to a set of values and accepted standards.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Safety Awareness - Ability to identify and correct conditions that affect employee safety.

Skills & ABILITIES

Education: High School Graduate or General Education Degree (GED)

Experience: Based on Store Volume

<1.5M – a minimum of 18 months experience as a Service Manager with Melrose or a similar retail environment or or equivalent position in a similar retail environment. Ability to manage 6 or more staff members.

>1.5M - A minimum of 12 months experience as a Service Manager in a low or mid volume store at Melrose or a similar retail environment . Ability manage 4 or more staff members.

Computer Skills: Ability to operate a POS cash register, calculator, scanner and related equipment.

Other Requirements Ability to perform high school level math. Work long hours, including evenings and weekends and holidays, as necessary. Maintain a business-like, professional and well groomed appearance at all times. Must have reliable transportation. Must be able to provide a phone number to be reached in case of store emergency by Alarm Company or staff members. Occasional travel for training meetings may be necessary. Must meet the minimum age of 18.

PHYSICAL DEMANDS

Physical Demands Lift/Carry

Stand C (Constantly)

Walk F (Frequently)

Sit O (Occasionally)

Handling / Fingering F (Frequently)

Reach Outward F (Frequently)

Reach Above Shoulder O (Occasionally)

Climb O (Occasionally)

Crawl N (Not Applicable)

Squat or Kneel O (Occasionally)

Bend F (Frequently)

10 lbs or less F (Frequently)

11-20 lbs F (Frequently)

21-50 lbs O (Occasionally)

51-100 lbs N (Not Applicable)

Over 100 lbs N (Not Applicable)

Push/Pull

12 lbs or less O (Occasionally)

13-25 lbs O (Occasionally)

26-40 lbs N (Not Applicable)

41-100 lbs N (Not Applicable)

N (Not Applicable) Activity is not applicable to this occupation.

O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs/day)

WORK ENVIRONMENT

Indoor environment with air conditioning and heat.