Assistant Store Manager

IT'SUGAR

Gaithersburg (MD)

On-site

USD 42,000 - 62,000

Full time

5 days ago

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Benefits offered by this job

Flexible scheduling

Career growth opportunities

Training and development

30% employee discount

401k with company match

Medical, dental, and vision insurance

Paid time off

Employee assistance program

Job summary

IT’SUGAR is seeking a fun and dynamic Retail Assistant Store Manager to oversee store operations and achieve sales goals. You will lead a team, coach staff, and maintain the vibrant, high-energy environment IT’SUGAR is known for.

The role requires 2-3 years retail experience, strong customer service and coaching skills, and flexibility to work days, evenings, weekends, and holidays. Expect a hands-on, fast-paced setting with exciting promotions and events.

Qualifications

Education: High School diploma or equivalent.
2-3 years retail experience preferred.
Sales and management experience in retail preferred.
Willing to work a flexible schedule including days, evenings, weekends, and holidays.
Must be able to use a POS/cash register.
Ability to stand and walk for long periods; lift up to 25 lbs; up to 50 lbs with assistance.

Responsibilities

Oversee daily store operations to meet sales objectives.
Coach and train Sales Associates to maintain brand standards.
Ensure compliance with safety, cash handling, and LP policies.
Plan merchandising and coordinate events and promotions.
Support recruiting and backfill for store positions.

Skills

Retail management

Customer service

Staff coaching

Education

High School diploma or equivalent

Tools

POS system

Job description

Description

IT’S Fun, IT’S Flexible, IT’S Entertaining

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

Description

IT’S Fun, IT’S Flexible, IT’S Entertaining

There are three major things that differentiate IT’SUGAR from other candy retailers. First is the product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Assistant Store Manager to join our team. The Assistant Store Manager will oversee the retail store operations to ensure sales goals and operational objectives are met.

What you’ll do? IT’S Exciting!

Laugh out loud, dance to the music, and provide a humorous escape to our customers while you

Act As Manager On Duty

Oversees the daily operation of the store and ensures that sales objectives are met.
Evaluates daily operations on an ongoing basis and makes recommendations/initiates action to enhance productivity, efficiency, effectiveness, and profitability.
Holds self and staff accountable for the achievement of sales goals and metrics.
Fosters a productive work environment through consistent coaching and training of Sales Associates.
Demonstrates a positive, enthusiastic and brand proud attitude that is representative of our core values.
Follow our customer engagement model, SUGARTAINMENT.
Promotes safety for both our customers and associates by adhering to company guidelines.
Partners with store manager to identify ongoing challenges and present solutions.

Recruit Great Talent

Responsible for proactively networking/recruiting qualified candidates to ensure proper backfill for all positions. Seek internal/external candidates with a proven ability to develop and maintain sincere, authentic relationships.
Assist the Store Manager when selecting, training, and coaching Associates/Supervisors and ensure that policies and procedures are adhered to.

Achieve Sales Goals

Follows through on customer requests for specific items and suggests additional products.
Use selling skills by explaining benefits, features, prices, quality, value, and other product information.
Establish a Collaborative Selling Culture in the Store and ensures Associates/Supervisors are trained in all IT’SUGAR selling training programs.

Support Store Operations

Maintains store cash handling records, reports, and opening and closing procedures.
Reviews merchandise orders and inventory levels for accuracy and consistency.
Merchandises and ensures displays are set to visual guidelines.
Capture information on retail customers to enhance sales and maintain the store’s client file.
Plan, coordinate, and set up special events and promotions.
Maintain communication with associates regarding product recommendations to increase sales/inventory.
Understands all Loss Prevention (LP) policies and procedures and communicate LP issues with the Store Manager.
Operational Responsibilities include, but is not limited to salesfloor/backroom/restroom maintenance, cleaning, mopping, etc.

Embody Our Core Values

Represent our core values: IT’S being Positive, Playful, Present and a Difference Maker.
Display enthusiasm and optimism while working collaboratively in a team environment.

Requirements

What you need to join the fun:

Education: High School diploma or equivalent.
Years of Experience: 2 - 3 years retail experience preferred.
Prior sales and management experience in a retail environment preferred.
Willing to work a flexible schedule including days, evenings, weekends, and holidays.
Must be able to use a POS/cash register.
Ability to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs with assistance.
Must be able to work alone or with a minimum amount of supervision.

What’s in it for you? IT’S Even Sweeter