Assistant Store Manager

Curaleaf; Florida; Presencial; USD 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay and Benefits

Generous PTO and Parental Leave

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Descripción de la vacante

Curaleaf is seeking an Assistant Store Manager in a fast-paced retail environment to lead a team, drive revenue, and deliver exceptional guest experiences. You will act as Manager on Duty and represent Curaleaf with professionalism and strong product knowledge.

The role requires at least 1 year of retail supervisory experience, fluent English, and a flexible schedule including evenings, weekends, and travel up to 25%. Prior experience in a regulated industry is a plus.

Formación

• Minimum of 1 year of retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 1 year of retail supervisory experience.
• You possess strong sense of business acumen and understanding of financial targets and KPIs.
• You are fluent in reading, writing, and speaking English.
• You have willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You have experience working in a heavily regulated industry.

Responsabilidades

• Proactively communicate with Store Manager and District Manager to maximize revenue opportunities.
• Lead selling behaviors aligned with brand culture to build loyal customer relationships.
• Monitor and coach customer service quality from team members.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members.
• Oversee cash handling and banking procedures, including register counts and deposits.
• Learn to analyze inventory trends and supervise inventory management, including ordering items and stock control.
• Maintain knowledge of computer systems and software (e.g. registers, LeafLogix).
• Travel to other locations for training and coverage (10% - 25%).
• Perform other duties as assigned.

Conocimientos

Retail supervisory experience

Leadership skills

Customer service

Cash handling / POS operations

Salesmanship / driving revenue

Fluent English

Travel readiness 10–25%

Herramientas

LeafLogix

Descripción del empleo

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Assistant Store Manager

Job Type

Full Time

The candidate must have open availability on weekdays, evenings, weekends, holidays, and occasional overnights.

Who You Are

As an Assistant Store Manager, you will assist the Store Manager in helping develop, lead, and motivate a team to deliver an exceptional customer experience that supports building brand loyalty and achieving financial targets. You will operate as the Manager on Duty as assigned by Store Management as well as representing Curaleaf as a brand ambassador by providing top-notch customer service and educating guests on our products.

What You’ll Do

• Proactively communicate with Store Manager, District Manager and Cross-functional Partners to maximize revenue opportunities.
• Model the way and leads selling behaviors, aligned with our brand culture, to support building loyal customer relationships and delivering on key financial targets.
• Monitor and analyze the customer service provided by team members, offer feedback and coaching.
• Model and share customer service best practices with all team members to deliver a distinctive and delightful guest experience, including interpersonal habits and Curaleaf service traits.
• Supervise the operation of the store and team members, opening/closing/changing shifts, task delegation, and scheduling team members
• Supervise the control of the store money including register counts, withdraws from the bank, armored car pickups, safe deposits, change orders, and oversee all aspects of bookkeeping including ledger, invoices, cash reports, and time records.
• Learn to analyze inventory trends and supervise inventory management, including ordering items, keeping stock, and leveraging company resources to avoid outs and overstock.
• Maintain knowledge of all computer and technology systems and software (e.g. registers, LeafLogix, etc.).
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned, including assisting team members as needed.
• Willing to travel to other locations for training and/or coverage
• Travel Requirements: 10% - 25%
• Perform other duties as assigned.

What You’ll Bring

• Minimum of 1 year of experience in retail and/or customer service experience in a high-paced selling environment.
• You have a minimum of 1 year of retail supervisory experience.
• You possess strong sense of business acumen and an understanding of how to measure success through the achievement of financial targets and other key performance indicators.
• You are fluent in reading, writing, and speaking English.
• You have the willingness to work a flexible schedule including extended days, evenings, and weekend hours.
• You have previous experience working in a heavily regulated industry.
• You possess strong leadership skills, ability to build and manage teams.
• You possess strong salesmanship skills. Experience in driving revenue.
• You have strong experience and attention to detail in cash handling and POS operations.
• You’ve demonstrated a desire for continued learning and the ability to effectively share information with broad audiences.
• You can work independently and take initiative/be empowered to run the business in the absence of the Store Manager.

Even Better If

• You have previous experience in the cannabis industry.

Physical Requirements

While performing the duties of this Job, the employee is regularly required to stand, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and finger to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

This job operates in a professional retail environment. This role routinely uses standard office equipment such as computers, POS systems, phones, photocopiers, and filing cabinets. This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever-changing environment.

What We Offer

• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• Life/ Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our Vision

To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values

• Lead and Inspire.
• Commit to Win.
• ONE Curaleaf.
• Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.