Assistant Store Manager

Dickerson Transportation Group; D'Lo (MS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Growth opportunities

Job summary

Dickerson Petroleum, Inc. is seeking an Assistant Store Manager to support 24/7 convenience retail operations. You will help schedule, train, and develop about 20 associates, and ensure high standards of customer service and product quality in our store.

In the manager's absence, you will assist with all daily activities and maintain safety and efficiency. The role emphasizes mentoring staff, achieving performance targets, and ensuring on‑time delivery of service quality.

Qualifications

• High school diploma or equivalent required.
• 2 or more years of retail, customer service, sales, operations, and/or related experience is required.
• Management or leading other direct reports highly preferred.

Responsibilities

• Trains and develops associates providing appropriate support and resources as needed.
• Promotes an ethical workplace culture of recognition and appreciation based on performance expectations.
• Holds team members accountable and drives store initiatives.
• Responsible maintaining overall company standards, customer service standards and representing the company brand/image expectations.
• Reviews and approves time and attendance of associates in accordance with federal/state law and as directed.

Skills

Customer service

Verbal communication

Active listening

Mentoring

Education

High school diploma or equivalent

Job description

Job Details

Job Details: Job Location: D Lo, MS 39062, Position Type: Full Time, Education Level: High School, Travel Percentage: None, Job Shift: Any, Job Category: Retail, Do you have a passion to serve others in your community? Do you enjoy leading a team, mentoring others, and driving results? You could be our next rising star!

Our Assistant Store Manager works in one of our convenience and fuel retailing locations. We offer competitive pay (DOE), bonus incentives, benefits such medical insurance, paid time off (+ more!) and an opportunity to grow and develop with our company. If you are results oriented, purpose driven, value serving others, and enjoy developing talent, we welcome and encourage you to join our team!

At Dickerson Petroleum, Inc. we are a fast-growing, privately‑owned company operating in Mississippi with a commitment to keep our customers and communities going! We will do this by focusing on solutions, maintaining commitment to our people and customers, and ensuring on‑time delivery of goods and services. Our customers refuel with us through a fresh cup of coffee, a hot meal, clean restrooms, and quality fuel!

Job Summary

As an Assistant Store Manager, you are responsible for assisting the store manager with day‑to‑day operations of a 24/7 convenience retail store. Assisting in operations may include scheduling, training, leading, and developing approximately 20 store associates and managing the store in the store managers absence. You are also responsible for assisting with managing the facility conditions, food service execution, superior customer service, and quality products to meet operational objectives.

Duties & Responsibilities

• Trains and develops associates providing appropriate support and resources as needed.
• Promotes an ethical workplace culture of recognition and appreciation based on performance expectations.
• Holds team members accountable and drives store initiatives.
• Responsible maintaining overall company standards, customer service standards and representing the company brand/image expectations.
• Reviews and approves time and attendance of associates in accordance with federal/state law and as directed.
• Ensures and promotes a safe workplace and safe product handling by supporting safety training initiatives and counseling direct reports as necessary.
• Performs other related duties as assigned.

Core Competencies

Commitment to People

• Excellent customer service skills.
• Strong verbal communication and active listening skills.
• Service-oriented by being willing to help others and anticipate customer needs.
• Motivate, challenge, recognize, and mentor associates and peers.

Focus on Solutions

• Promote and resolve customer complaints, in a timely and professional manner.
• Knowledgeable about the company's products, services, and customer‑related policies.
• Get first‑hand customer information and use it for improvements in products and services.
• Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
• Enjoy working hard and seize more opportunities than others.

On‑Time Delivery

• Value time and use your time effectively and efficiently.
• Get more done in less time.
• Pursue everything with energy, drive and being results oriented.

Qualifications

• High school diploma or equivalent required.
• 2 or more years of retail, customer service, sales, operations, and/or related experience is required.
• Management or leading other direct reports highly preferred.

Supervisory Responsibilities

Yes, (indirect and direct in absence of store manager) for approximately 20 associates.

Essential Physical Requirements

• Prolonged standing and walking throughout the assigned shift.
• Must be able to lift and carry up to 15 pounds constantly and up to 40 pounds occasionally.
• Bending, stooping, reaching, pushing, and pulling may be occasionally required.
• May need to work nights, weekends, and holidays on a rotating basis.
• Ability to perform repetitive movements over long periods of time.
• Constant state of alertness and ability to perform in a safe manner.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Disabled/Veterans.