Assistant Store Manager

NAPA Auto Parts; Cumming (GA); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading company in the automotive parts industry is seeking a passionate Assistant Store Manager. This role involves leading a team, ensuring excellent customer service, and managing store operations in a fast-paced environment. Ideal candidates will have a strong customer-centric attitude and experience in retail or automotive sectors. Join a stable company with great benefits and opportunities for career growth.

Benefits

Excellent health benefits

401K

Opportunities for career growth

Qualifications

• Experience in parts stores or retail management roles.
• Knowledge of cataloging and inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Provide daily leadership and foster employee engagement.
• Manage sales, profits, and customer service.

Skills

Customer Care

Leadership

Inventory Management

Sales

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

4 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with your teammates to drive store initiatives
• Care about people and profit
• Support your team to learn and grow your career
• Lead a successful team, support the store manager, and manage store operations in a fast-paced retail environment
• Manage sales, profits, and customer service
• Build, coach, train, and engage the team to deliver excellent customer care and results
• Handle inventory protection, asset management, safety, and operational issues
• Ensure cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Implement operational and marketing programs while seeking continuous improvement
• Grow customer relationships, assist with sales/service questions, and ensure positive experiences both in-store and over the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience or willingness to learn about the automotive aftermarket or hobby/DIY world
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of cataloging and inventory management systems
• Ability to lift up to 60 lbs
• Preferred: background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in parts stores, auto body/collision, retail, or management roles in related industries
• Customer-centric attitude
• ASE Certifications or NAPA Know How are a plus

Why NAPA?

• Excellent health benefits and 401K
• Stable, Fortune 200 company with a family-oriented culture
• Opportunities for career growth and ongoing development

If this role isn't the right fit, join our Talent Community at jobs.genpt.com or create email alerts for future opportunities.

GPC is an equal opportunity employer, committed to diversity and inclusion in the workplace.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail