Assistant Store Manager

Community Choice Financial Family of Brands; Clinton (MS); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

On-the-job training

Cross-brand mobility

Leadership program

Job summary

Check Into Cash in Clinton, MS is seeking an Assistant Store Manager to lead daily store operations and provide outstanding customer service. You will oversee loan/pawn-related processes, coach staff, and ensure compliance and risk management while delivering growth opportunities across the brand.

The role offers on-the-job training, cross-brand mobility, and a structured advancement path with benefits, including health coverage, retirement options, and paid time off.

Qualifications

• High school diploma or equivalent.
• At least 1 year of customer service, sales, or retail experience.
• At least 3 months of supervisory or lead experience.
• Excellent verbal and written communication.
• Ability to use POS system, phones, and Microsoft Office.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.
• Physical demands include standing up to 90% and lifting up to 25 pounds.

Responsibilities

• Maximize customer success by offering financial services that fit their needs.
• Assess risk of financial transactions and process applications and related tasks.
• Complete daily call campaigns to market services and build relationships.
• Oversee account management and recovery processes with strong customer service focus.
• Maintain POS data accuracy and integrity.
• Coach and develop Customer Service Representatives as needed.
• Perform on-site tasks such as store visits and marketing.
• Support leadership in achieving performance standards and audits.

Skills

Customer service

Sales

Supervisory experience

Communication skills

POS system

Microsoft Office

Education

High school diploma or equivalent

Tools

POS system software

Job description

Your Opportunity

Assistant Store ManagerCheck Into CashClinton, MS

As an Assistant Store Manager(ASM),you’llsupport our customers through real financial needs while gaining hands-on experience running a store.You’lldevelop your leadership skills in real-time by driving account management, customer outreach, and risk management.It’sperformance-driven, people-first, and packed with growth potential. Ifyou’reready to build your confidence, learn the business, and move up quickly with a Company that invests in your future,you just found your next step.

What We Offer

Compensation

The hourly wage for the position is $16.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.

• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.

• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.

• Enrollment in akeyholderprogram designed toestablishand enhance leadership potential for promotion.

• Performance-based career advancement.

• Educationalreimbursementprogram.

• Multiple coverage choices for medical insurance, allincludetelemedicine and medical spending account options (HSA/FSA).

• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.

• Company-Sponsored Life and AD&D Insurance.

• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.

• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.

• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.

• Paid time offthat grows with you, starting with12 daysin your first year.

• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governingplandocuments which should be consulted foradditionaldetails and eligibility requirements.

What You’ll Do - Essential Duties and Responsibilities

• Maximize customer success by offering financial services that fit their needs.

• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, checkcashingtransactions and ancillary products.

• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.

• Oversee account management and recovery processes, including collection calls, whilemaintaininga focus on customer service to prevent loss and charge off accounts.

• Maintain customer information in the point of sale (POS) system with accuracy and integrity.

• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.

• Perform duties outside of the office, when applicable, includingon sitevehicle appraisals, store errands, and external marketing.

• Work to meet Company-set performance standards byleveragingbusiness-to-business partnership opportunities, obtaining referrals, andparticipatingin and hosting in-store and community events.

• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cashdrawer.

• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations.Help conduct store audits, create reports, and compile financial data to further ensure compliance.

• Monitor andmaintaininternal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.

• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.

• Conductadditionaltasks as directed by leadership.

• Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum,40 hoursperweek.**

**Store hours, schedules, and/or the minimum number of hoursrequiredfor this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiteraboutthe most up-to-date requirements.

What We’re Looking For – Qualifications and Skills

• A high school diploma or equivalent.

• Minimum one year’s experience in customer service, sales, or retail.

• At least 3 months of supervisory, key holder, or relevant leadership experience

• Excellent verbal and written communication skills.

• Proficiencyin using phones, POSsystem, Microsoft Office, and other computer systems.

• Must be at least 18 years of age (19 in Alabama).

• Background checkrequired. All background checks are conducted, and their results are considered,in accordance withapplicable law.

• The ability to meet the physical demands of this position, whichfrequentlyincludesremainingin a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves– PreferredQualifications and Skills