Assistant Store Manager

National Black MBA Association; City of Syracuse (NY); Hybrid; USD 57,000 - 78,000; Full time

Benefits offered by this job

Associate discount

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long-term disability

paid holidays/vacation

sick

bereavement

parental leave

EAP

incentive programs

auto/home insurance discounts

scholarship program

adoption/surrogacy assistance

smoking cessation

child care/cell phone discounts

pet/legal insurance

credit union

referral bonuses

Job summary

Marshalls in Syracuse, NY is seeking an Assistant Store Manager to empower a large team and deliver memorable customer experiences. You’ll lead operations from merchandising to backroom, while driving sales and ensuring loss prevention with a strong focus on teamwork and inclusivity.

The role emphasizes mentoring Associates, implementing action plans, and fostering a positive environment. TJX family culture offers growth, training, and competitive benefits.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills; ability to influence and mentor others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates; mentor and role model to create a positive environment.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes; provide input on succession planning.
• Implement strategies to meet sales, expense, and customer service targets; coordinate loss prevention and improve store layout and efficiency.

Skills

Retail leadership

People management

Communication

Mentorship

Job description

Marshalls

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description

We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable “magical moments” for our customers. Every day will bring exciting new challenges and opportunities, keeping your work dynamic and rewarding. If you thrive in a fast-paced, ever-evolving environment, this could be the perfect opportunity for you!

Why Work With Us?

• We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.
• Our comprehensive training and development programs provide you with the tools and resources to expand your skills.
• Enjoy Associate discounts at our stores, available to you and eligible family members.
• We have a range of global well-being programs focused on physical, financial, and emotional wellness.
• Exciting career paths with growth opportunities

What You’ll Do:

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

About You:

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Applicants with arrest or conviction records will be considered for employment.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package.

TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

• Associate discount
• 401(k) match
• medical/dental/vision
• HSA
• health care FSA
• life insurance
• short/long-term disability
• paid holidays/vacation
• sick
• bereavement
• parental leave
• EAP
• incentive programs
• auto/home insurance discounts
• scholarship program
• adoption/surrogacy assistance
• smoking cessation
• child care/cell phone discounts
• pet/legal insurance
• credit union
• referral bonuses

This is a bonus and overtime eligible position with a starting pay range of $22.70 to $31.20 per hour, which equates to approximately $56,576.57 - $77,761.63 annually. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

3405 Erie Blvd East

Location

USA Marshalls Store 0217 Syracuse NY