Assistant Store Manager

NAPA Auto Parts; Brodhead (WI); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead a team and enhance customer service. The role involves managing store operations, driving sales, and fostering a culture of engagement. Ideal candidates will have a background in automotive service or a willingness to learn, coupled with strong leadership skills. Join a supportive company that values employee development and offers outstanding benefits.

Benefits

Outstanding health benefits

401K

Supportive company culture

Ongoing development opportunities

Qualifications

• Experience in automotive aftermarket service or willingness to learn.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead a successful team and manage store operations.
• Drive customer relationships and ensure a positive experience.
• Handle inventory protection and operational issues.

Skills

Customer Care

Leadership

Inventory Management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

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Job Description

Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Know how to provide daily leadership and create and sustain a culture of employee engagement
• Know the importance of partnering with your teammates in order to drive company owned store initiatives
• Care about people and profit
• Want to join a team where you can learn and grow your career — the opportunities are endless!

A Day In The Life

• Lead a successful team, support the store manager, and manage in our fast-paced retail stores
• Manage store operations to maximize sales, profits, and customer service
• Build, coach, train, and engage crew team to deliver superior levels of customer care and business results
• Handle inventory protection, asset management, operational and safety issues
• Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas
• Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
• Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive
• Passion for delivering customer care and building long-term relationships
• Ability to thrive in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs in some situations

Additional Preferred Qualifications

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
• Customer-centric mindset
• ASE Certifications
• NAPA Know How

Why NAPA May Be The Right Place For You

• Outstanding health benefits and 401K
• Stable company with a family feel
• Supportive company culture that values hard work and caring for employees
• Multiple career paths and ongoing development opportunities

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Our policies are based on ability, achievement, experience, conduct, and legitimate business reasons.