Assistant Store Manager

Heyday; Bethesda (MD); Presencial; USD 25.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wage

Medical benefits

Dental benefits

Vision benefits

Paid sick time

Paid time off

Product commission

Discounted facials

Friends & family discount

Product discount 35%

Descripción de la vacante

Heyday is seeking an Assistant Store Manager in Bethesda to partner with the Store Manager, lead a 25+ person team, and drive profitability through exceptional service. You’ll cultivate an organized, high-performing workplace and empower staff to deliver Heyday’s premium client experience.

The ideal candidate brings hospitality and client-service background, a flexible schedule including nights, weekends, and holidays, and a college degree would be preferred.

Formación

• Experience in managing P&L and achieving financial targets across multiple health and wellness locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.

Responsabilidades

• Lead and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage day-to-day tasks and operations.
• Build and foster relationships with employees and clients.
• Drive revenue through scheduling optimization and shop utilization.
• Assist in developing business plans to achieve shop forecasts and goals.
• Partner with Marketing to acquire and retain clients.
• Help manage the shop's P&L to increase revenue and control expenses.

Conocimientos

P&L management

Client service

Hospitality background

Flexible schedule

Educación

College degree preferred

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Paid Time Off

Benefits

• Competitive Hourly Wage
• Product, Membership, and Package Commission
• Discounted facials
• Friends & Family Discount on Services
• 35% Product Discount
• Paid Sick Time
• Medical, Dental, Vision Benefits
• Paid Time Off

The Ideal Candidate

• Experience in managing P&L and achieving financial performance targets across multiple health and wellness industry locations.
• Basic understanding of employment law, policies, processes, and programs.
• Proficiency in Microsoft Office and Google Workspace.
• Flexible schedule, including availability to work days, nights, weekends, and holidays, and travel as needed.
• Background in hospitality and client service.
• College degree preferred.

About The Role

As Assistant Store Manager, you partner with the Store Manager to lead your team and drive shop profitability. Leading by example, you teach and deliver best-in-class service to both employees and Heyday clients. You maintain an organized, informed, and drama-free workplace, ensuring it is always ready for success. You empower your team with the tools, information, and confidence needed to provide an exceptional Heyday experience to every client.

What You'll Do

Team & Shop Management

• Help manage and develop 25+ team members, creating a culture of ownership and results.
• Provide high-level service and hospitality to all clients.
• Manage all day-to-day tasks and operations
• Build and foster relationships with employees and clients.
• Drive revenue through scheduling optimization and shop utilization.
• Assist in the development of business plans to achieve shop forecasts and goals.
• Partner with Marketing to develop new client acquisition and retention plans.
• Help manage the shop's P&L to increase revenue and manage expenses

About Heyday

We're Heyday, a fast-growing skincare brand transforming the facial experience- and we're just getting started. With over 1 million facials performed over the past ten years, we've proven that personalized skincare and consistency are key to unlocking progress. But at Heyday, it's not just about skin. It's about building a community of passionate professionals dedicated to helping others feel confident and empowered on their skin journey.

We've been named Best Facial by New York Magazine and Cosmopolitan , but the real win is creating an inspiring, growth-oriented workplace for our team. Whether you're an esthetician, shop leader, or part of our corporate team, you'll be surrounded by people who are as driven, caring, and innovative as you are.

At Heyday, we're always looking ahead-because the best is yet to come. Ready to be part of what's next?

Our Commitment

Heyday is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.