Assistant Store Manager

O'Reilly Auto Parts; Beresford (SD); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager to support the Store Manager in overseeing sales, customer service, and store operations. This role involves leading the team in customer service, supervising staff, and participating in hiring processes, with opportunities for career advancement and a competitive compensation package.

Benefits

Competitive wages & paid time off

Stock purchase plan & 401(k) with employer contributions

Health, dental, vision insurance, and FSA options

Wellbeing programs and educational assistance

Opportunities for career advancement

Qualifications

• Required certifications include Sales Specialist Training and Assistant Manager Certification.
• Bilingual skills, especially in Spanish, are highly preferred.

Responsibilities

• Lead the team in providing excellent customer service.
• Supervise customer service levels and ensure effective execution of programs.
• Assist in staffing and setting team goals.

Skills

Customer Service

Leadership

Sales Training

Coaching

Education

Sales Specialist Training

Assistant Manager Certification

RSS Certification

Job description

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The Assistant Store Manager will support the Store Manager in sales, customer service, store appearance, and operations. This role manages the store during the Store Manager’s absence and leads store team members in customer service.

Essential Job Functions

1. Lead the team in providing excellent customer service to retail and professional customers.
2. Supervise customer service levels and ensure team members execute customer service programs effectively.
3. Assist in staffing during peak hours and in setting team goals, providing feedback, coaching, and training.
4. Participate in hiring processes, including interviewing and evaluating candidates.
5. Ensure proper handling of customer transactions, returns, exchanges, and merchandise invoicing.
6. Communicate Zipline messages, delegate merchandising tasks, and ensure policy adherence.
7. Perform store opening/closing duties, including securing cash, preparing deposits, and ensuring store security.
8. Maintain store facilities and equipment.
9. Perform other duties as assigned.

Skills/Education/Knowledge/Experience/Abilities

Required: Sales Specialist Training, Assistant Manager Certification, RSS Certification

Desired: Certified Parts Professional Certification, ASE Certification, bilingual in multiple languages (Spanish highly preferred)

O’Reilly Auto Parts promotes career growth and internal advancement.

Total Compensation Package

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions
• Health, dental, vision insurance, and FSA options
• Wellbeing programs and educational assistance
• Opportunities for career advancement

O’Reilly Auto Parts is an equal opportunity employer and values diversity. For accommodations, contact [e-mail] or call 417-862-2674, ext. 68901.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail