Assistant Store Manager

Workstream; Benicia (CA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Job summary

Jiffy Lube in Benicia, CA is seeking an Assistant Manager who will lead store operations, drive guest satisfaction, and coach teammates to deliver world-class service. This role focuses on developing relationships with guests and guiding team performance to meet high standards.

The position requires prior automotive retail leadership, a valid CA driver’s license, and the ability to pass a background check. You’ll participate in Jiffy Lube University training to ensure excellence in service and

Qualifications

• Previous automotive retail leadership experience is required.
• Must have 1+ years working for a dealership, automotive shop, tire center, or quick lube.
• Must be able to communicate effectively in English, verbally and in writing.
• Must possess a valid State of California driver's license.

Responsibilities

• Provide guests with exceptional, world-class customer service.
• Develop relationships with guests by building trust and rapport.
• Provide store-level leadership through coaching, training, scheduling, and performance management.
• Oversee service delivery including oil changes, maintenance, and related services.
• Manage store inventory, product ordering, and receiving.
• Ensure store operations comply with policies and quality standards.
• Open and close the store per guidelines and maintain shop appearance.

Skills

Leadership

Customer service

Communication

Team coaching

Job description

Jiffy Lube Assistant Managers are certified and proficient in all areas of store operations, sales, and service and are responsible for developing guest relationships.

In addition, the Assistant Manager sets an example as a leader, focusing on the career development of teammates, and provides consistent guidance and direction ensuring that all policies, procedures, and services are performed to Jiffy Lube's highest standards.

These are our resident experts who ensure quality workmanship to get our guests back on the road. This is an important job in our Jiffy Lube stores and critical to our success. And every J-Team member receives comprehensive training from Jiffy Lube University, our award-winning training program. We even offer Ace Accreditation of up to 32 college credits for completion and certification of Jiffy Lube University courses.

Benefits:

• Health Insurance

Physical Qualifications:

• Must be able to operate equipment such as overhead and floor-mounted oil and grease guns, transmission machines, air conditioner service machines, radiator service machines, hand tools, and basic shop equipment
• Must be able to lift and move work-related items up to 50 pounds
• Must be able to push, pull, lift, and bend at the knees and waist, twist body at the waist, raise and hold arms overhead, and turn head-neck-shoulders as needed

Job Duties Include, but are not limited to:

• Provide Jiffy Lube Guests with exceptional and world-class customer service
• Building relationships with Jiffy Lube Guests’ by developing trust and rapport
• Provide store-level leadership to teammates through coaching, training, scheduling, and performance management
• Assist Techs performing Jiffy Lube's Signature Service oil, routine preventative maintenance, and service filters, fluids, wipers, tire rotations, and other minor services
• Managing store inventory, product ordering, and receiving
• Oversee store operations to ensure compliance and quality standards
• Ensure the store is open and closed as per Jiffy Lube guidelines
• Perform building and shop maintenance to improve appearance and curb appeal

Qualifications:

• Previous experience is required and MUST have 1+ years working for a dealership, automotive shop, tire center, or quick lube. Simply put, we're looking for people who can provide exceptional leadership and the ability to inspire a high-performance team.
• Valid State of California driver's license required.
• Must successfully pass a background check.
• Must possess the ability to effectively communicate in English, both verbally and in writing.

Business Model & Culture:

• Fast-paced and team-oriented environment
• World-class JLU training to meet all challenges
• Customer-driven building strong relationships
• Value teammates and recognize their contributions
• Being inclusive and having equal access to opportunity

Jiffy Lube is a leading provider of automotive preventive maintenance. With a national footprint of more than 2,000 franchisee owned service centers across the country, Jiffy Lube offers a range of services from oil changes and tire rotations, to everything in between.
Jiffy Lube technicians are not just highly trained in preventive maintenance, they are also highly trained in customer service. So if you have any questions about vehicle maintenance or the services performed at any Jiffy Lube service center, your technician will help you find the resources and information you need, whether it’s in-store, online or by accessing your vehicle manufacturer’s recommendations. It’s just another way Jiffy Lube strives each and every day to help you Leave Worry Behind.