Assistant Store Manager

Ross Stores; Austin (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Ross Stores is looking for an Assistant Manager to support the Store Manager in overseeing all aspects of store operations. This role involves managing store productivity, ensuring compliance with company policies, and leading a team to deliver high-quality service.

Ideal candidates should have strong leadership and communication skills and a background in retail management. With over 2,200 stores nationwide, Ross fosters a diverse and inclusive work environment where individuals can thrive and grow.

Qualifications

• Experience managing retail operations.
• Strong understanding of company policies and best practices.
• Ability to recruit, hire, and train staff effectively.

Responsibilities

• Manage store operations in the absence of the Store Manager.
• Ensure compliance with regulations and company standards.
• Assist in expense control and payroll administration.

Skills

Leadership

Communication

Teamwork

Analytical Skills

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for learning all phases of Store operations. In the absence of the Store Manager, the Assistant Manager is responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.

ESSENTIAL FUNCTIONS

• General Operating Requirements
  • Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
  • Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
  • Communicates any variances to Company standards to the Store Manager.
  • Ensures proper scheduling of Associates to meet business objectives.
  • Ensures compliance with all State, Local and Federal regulations.
  • Accepts special assignments as directed by Leadership.
  • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Organizational Development
  • Assists in recruiting, hiring, training and developing non-exempt Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
• Expense Control
  • Assists in the management of and continuous monitoring of actual expenditures to be within budget.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
• Maintaining a Safe & Secure Environment
  • Understands that safety is the number one priority and practices safe behaviors in everything they do.
  • Ensures all Associates understand and can execute emergency operating procedures.