Assistant Store Leader - Lead, Coach & Guest Experience

Quick-Quack-Car-Wash; Stockton (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Paid sick leave

Parental leave

Job summary

Quick Quack Car Wash is seeking a full-time Assistant Store Leader in Stockton, CA. You will directly influence business strategy and lead daily operations while coaching a team to deliver an unforgettable guest experience.

You will train staff, manage workflow, handle employment actions, and drive productivity. The role emphasizes customer questions, cash accountability, and adherence to brand standards in a loud outdoor environment.

Qualifications

• Must have strong leadership and communication skills.
• Must have excellent customer service skills.
• Must be able to read, count, and write accurately.
• Must be able to work various hours, weekends, and holidays.
• Must be able to smile and maintain a clean appearance as per dress and grooming standards.
• Must be able to assign and delegate tasks.
• Prolonged periods standing and working on the cash register or related equipment.
• Must be able to lift up to 50 pounds at times.
• This person will work outside in a loud environment due to car wash equipment.
• This person will be in constant motion and will participate in physical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping.

Responsibilities

• Assists Store Leader with hiring and training new Team Members.
• Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction.
• Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy.
• Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency.
• Assist customers with questions or price discrepancies.
• Enforces the proper use of sales pitches with the Team.
• Maintains proper cash accountabilities at POS registers.
• Performs other duties as assigned.

Skills

Leadership

Customer service

Communication

Reading & Writing

Multi-tasking

Physical stamina

Delegation

Education

High school diploma

Job description

Quick Quack Car Wash is seeking a full-time Assistant Store Leader in Stockton, CA. You will directly influence business strategy and lead daily operations while coaching a team to deliver an unforgettable guest experience.

You will train staff, manage workflow, handle employment actions, and drive productivity. The role emphasizes customer questions, cash accountability, and adherence to brand standards in a loud outdoor environment.