Assistant Store Leader (Assistant Manager)

7-Eleven; Newport News (VA); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401k Plan (US only)

Premium Pay for Holidays Worked

Paid PTO Plans

Comprehensive Health Coverage

Monthly bonus/incentive potential

Tuition Reimbursement including GED

Adoption Assistance (US only)

Job summary

7-Eleven is seeking an Retail Assistant Manager in Newport News, VA. Join a management team to lead customer service and store operations on-site, with competitive hourly pay and opportunities for advancement.

Responsibilities include coaching staff, executing merchandising programs, and maintaining clean, safe, and stocked store conditions while promoting the loyalty program and ensuring strong customer experiences.

Qualifications

• Oversee and provide customer service leadership alongside the Store Leader.
• Train and coach store employees for product knowledge and service quality.
• Assist in implementing merchandising and marketing programs.
• Handle cash, fuel transactions and loyalty promotions.
• Maintain store cleanliness, safety, and stock levels.
• Excellent verbal and written communication; strong interpersonal skills.

Responsibilities

• Lead customer service initiatives and teams within the store.
• Develop leaders and persistently improve retention and performance.
• Support merchandising and promotional campaigns across the store.

Skills

Customer service leadership

Coaching/training

Merchandising programs

Cash handling

Fuel transactions

Loyalty program knowledge

Microsoft Word

Microsoft Excel

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Retail Assistant Manager

If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer full-time hours and a valuable management and leadership experience with competitive pay.

What We Bring

• A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
• A strong “promote from within” philosophy providing advancement opportunities for all levels.

Our Benefits Include

• 401k Plan (US only)
• RRSP Plan (Canada only)
• Premium Pay for Holidays Worked
• Paid PTO Plans
• Comprehensive Health Coverage
• Monthly bonus/incentive potential
• Tuition Reimbursement including GED
• Adoption Assistance (US only)

What You Bring

• Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to assist in implementing all merchandising and marketing programs.
• Competency in cash handling, fuel transactions, and promoting our loyalty program.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written communication and intrapersonal skills.
• Proficient computer knowledge (Microsoft products preferred Word, Excel).
• A High School diploma or GED is preferred, but not required for candidates that have at least one year of Retail Management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds.

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.

Pay: $12.75 - $18.50 Hourly

We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative For Hiring.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.

7-Eleven accepts applications on an ongoing basis to this job and there is no fixed deadline to apply.