Assistant Store Leader (Assistant Manager)

7-Eleven, Inc; Hickory (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly bonus

Tuition reimbursement

Paid PTO plans

Comprehensive health coverage

Job summary

7-Eleven, Inc. seeks an Retail Assistant Manager to join our team in Hickory, NC. This role leads a management team, delivers strong customer service, and drives store performance through coaching and merchandising optimization.

You will oversee daily operations, manage staff, handle cash and loyalty programs, and maintain a clean, safe store environment with strong communication and teamwork. Immediate growth opportunities are available.

Qualifications

• Oversee customer service leadership and coaching alongside the Store Leader.
• Focus on retaining qualified staff and developing leaders across the store.
• Assist in implementing merchandising and marketing programs.

Responsibilities

• Lead and train store staff to deliver excellent customer service.
• Maintain high retention by developing leaders and promoting from within where possible.
• Assist in merchandising and marketing program execution.
• Handle cash transactions and promote loyalty programs.
• Ensure a clean, safe store, stocked products, and compliance with health procedures.
• Communicate effectively with team and customers.

Skills

Customer service leadership

Store leadership coaching

Merchandising implementation

Cash handling

Communication skills

Microsoft Office proficiency

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation—working hard to be the customer's first choice. 7-Eleven empowers our employees to 'activate awesome' and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Retail Assistant Manager

If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer full-time hours and a valuable management and leadership experience with competitive pay.

What we bring:

• A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
• A strong “promote from within” philosophy providing advancement opportunities for all levels.

Our benefits include:

• 401k Plan (US only)
• RRSP Plan (Canada only)
• Premium Pay for Holidays Worked
• Paid PTO Plans
• Comprehensive Health Coverage
• Monthly bonus/incentive potential
• Tuition Reimbursement including GED
• Adoption Assistance (US only)

What you bring:

• Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to assist in implementing all merchandising and marketing programs.
• Competency in cash handling, fuel transactions, and promoting our loyalty program.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written communication and intrapersonal skills.
• Proficient computer knowledge (Microsoft products preferred Word, Excel).
• A High School diploma or GED is preferred, but not required for candidates that have at least one year of Retail Management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds.

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.