Assistant Store Leader (Assistant Manager)

7-Eleven Inc.; Hammond (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401k Plan (US only)

RRSP Plan (Canada only)

Premium Pay for Holidays Worked

Paid PTO Plans

Comprehensive Health Coverage

Monthly bonus/incentive potential

Tuition Reimbursement including GED

Adoption Assistance (US only)

Job summary

7-Eleven, Inc. seeks a Retail Assistant Manager to oversee customer service and lead store staff under the Store Leader. You will help recruit, train, and develop a strong team while executing merchandising and marketing programs to boost sales and customer satisfaction.

The role requires strong communication, multi-tasking, and cash handling skills. A high school diploma or GED is preferred, with a valid driver’s license and the ability to stand for long periods.

Qualifications

• Experience in retail management or lead roles preferred.
• Ability to train and coach store staff in customer service.
• Familiarity with merchandising and loyalty programs preferred.

Responsibilities

• Oversee customer service leadership alongside Store Leader.
• Develop leaders, identify qualified applicants, and drive retention.
• Assist in implementing merchandising and marketing programs.
• Manage cash handling and fuel transactions; promote loyalty program.
• Maintain a clean, safe store, stocking and sanitation compliance.
• Communicate effectively; use MS Word/Excel for reporting.

Skills

Customer service leadership

Staff training & coaching

Merchandising programs

Cash handling

Loyalty program promotion

Multitasking

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day.

Retail Assistant Manager

What We Bring

• A focus and dedication to your success! We are committed to ensuring our employees receive proper training so they can confidently provide excellent customer service to our customers every time they visit.
• A strong “promote from within” philosophy providing advancement opportunities for all levels.

Our Benefits Include

• 401k Plan (US only)
• RRSP Plan (Canada only)
• Premium Pay for Holidays Worked
• Paid PTO Plans
• Comprehensive Health Coverage
• Monthly bonus/incentive potential
• Tuition Reimbursement including GED
• Adoption Assistance (US only)

What You Bring

• Ability to oversee and provide customer service leadership, training, and coaching, alongside the Store Leader, for all store employees.
• Demonstrated strength maintaining high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to assist in implementing all merchandising and marketing programs.
• Competency in cash handling, fuel transactions, and promoting our loyalty program.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written communication and intrapersonal skills.
• Proficient computer knowledge (Microsoft products preferred Word, Excel).
• A High School diploma or GED is preferred, but not required for candidates that have at least one year of Retail Management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, reaching, and occasionally lifting up to 50 pounds.

7-Eleven, Inc. is an Equal Opportunity Employer and is committed to workplace diversity.

A copy of the complete job description, which includes the minimum requirements and essential functions of the position, is available on request.

If an hourly or salary range is included in this ad it represents the range 7-Eleven in good faith believes is the range of compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, long-term incentive compensation, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.

For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.