Assistant Store Leader

Dillons; Lawrence (KS); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated individual to join their team as a department manager. This role involves overseeing store operations, enhancing customer experiences, and leading a team of associates. The ideal candidate will demonstrate strong leadership skills, a commitment to customer service, and the ability to drive sales and profitability. With a focus on growth and development, this position offers a unique opportunity to make a significant impact in a dynamic environment. Join a company that values diversity, inclusion, and the well-being of its employees, and be part of a mission to serve the community with passion and purpose.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Employee discounts

Employee Assistance Program

Training programs

Career pathways

Qualifications

• 1 year of experience as department manager or equivalent.
• Knowledge of all aspects of store operations.

Responsibilities

• Assist store manager in achieving a favorable customer shopping experience.
• Manage store operations in store manager’s absence.
• Drive sales and profits while reducing shrink.

Skills

Retail management experience

Customer service skills

Staff supervisory experience

Operations management

Education

High school diploma/GED

Job description

Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources. Perform scheduling, security, maintenance, safety, sanitation, ordering, administration & Human Resource-related duties. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

Minimum Requirements:

• High school diploma/GED
• 1 year of experience as department manager, service manager, or equivalent experience
• Store manager/district manager or direct manager approval

Desired Qualifications:

• Retail management experience & knowledge of all aspects of store operations
• Staff supervisory experience

Responsibilities include:

• Assist store manager & associates in achieving a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger's reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on survey results
• Work with department heads/store associates to identify opportunities, develop solutions & create action plans
• Role model/demand a high level of customer service & resolve issues
• Manage store operations in store manager’s absence
• Achieve/exceed sales, wage, profit, safety, and shrink targets
• Drive sales and profits, reduce shrink, and improve department contributions
• Discuss financial performance with staff and develop budgets
• Analyze competitive landscape
• Demonstrate inclusive leadership and promote diversity
• Utilize staff to achieve sales/profit goals & implement merchandising plans
• Build relationships with community organizations and union representatives if applicable
• Communicate effectively with staff
• Serve as liaison on operational plans and programs
• Assist in staffing, reducing turnover, and increasing retention
• Provide performance feedback and manage labor and supply costs
• Ensure compliance with laws and policies
• Supervise and coach staff, conduct performance reviews
• Perform essential functions with or without reasonable accommodation