Assistant Store Leader

Quick Quack Car Wash; Chula Vista (CA); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Parental leave

Job summary

Quick Quack Car Wash in Chula Vista, CA is seeking a Store Leader to supervise daily operations and drive guest satisfaction. You will hire, train, and manage Team Members, coordinate workflow, and ensure excellent service at the car wash.

The role requires strong leadership, exceptional customer service, and the ability to work outdoors in a loud environment with physical tasks such as lifting up to 50 lbs and standing long hours. A clean driving record is required.

Qualifications

• Must have strong leadership and communication skills.
• Excellent customer service skills required.
• Able to read, count, and write accurately.
• Willing to work varied hours, including weekends and holidays.
• Must smile and maintain a professional appearance per dress standards.
• Ability to delegate tasks and supervise team members.
• Prolonged standing and use of cash register.
• Lift up to 50 pounds when required.
• Outdoor work in a loud car wash environment.
• Active in motion with bending, reaching, and stooping.

Responsibilities

• Assist Store Leader with hiring and training team members.
• Coordinate day-to-day workflow and provide direction.
• Assist with employment actions per company policy.
• Monitor performance and identify opportunities to boost productivity.
• Assist customers with questions or price discrepancies.
• Enforce the proper use of sales pitches with the team.
• Maintain cash accountability at POS registers.
• Perform other duties as assigned.

Skills

Leadership

Customer service

Reading & writing

Flexible hours

Dress code

Delegation

Hiring & training

Team supervision

Education

High school diploma or equivalent

Job description

Job Details

Pay/Benefits Information

Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; paid time off; paid sick leave; and parental leave and benefits.

Requirements

• Must have strong leadership and communication skills
• Must have excellent customer service skills
• Must be able to read, count, and write accurately
• Must be able to work various hours, weekends, and holidays
• Must be able to smile and maintain a clean appearance as per the dress and grooming standards
• Must be able to assign and delegate tasks
• High school diploma or equivalent preferred
• Prolonged periods standing and working on the cash register or related equipment
• Must be able to lift up to 50 pounds at times
• This person will work outside in a loud environment due to car wash equipment
• This person will be in constant motion and will participate in physical activities, such as lifting (0–50 lbs.), bending, reaching, and stooping

Work Environment And Physical Demands

Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will participate in physical activities, such as lifting (0–50 lbs.), bending, reaching and stooping.

Essential Duties

• Assists Store Leader with hiring and training new Team Members
• Assists with coordinating the day-to-day workflow of Team Members in the operation; supports team by providing direction
• Assists the Store Leader with employment actions, including discipline and termination of Team Members in accordance with company policy
• Monitors the store’s level of performance, identifying and facilitating opportunities to increase productivity and efficiency
• Assist customers with questions or price discrepancies
• Enforces the proper use of sales pitches with the Team
• Maintains proper cash accountabilities at POS registers
• Performs other duties as assigned

Competencies

• Planning & Organizing: You are an expert at driving memberships by maximizing car volume and building customer loyalty through a best-in-class guest experience
• Business Acumen: You contribute to the overall financial success of the store by partnering with the Store Leader to analyze reporting and daily trends to make strategic business decisions
• Inspiring Others: You are all about motivating and inspiring your team through Quick Quack Car Wash’s core values (Smart, Kind & Driven)
• Execution: You clearly communicate the standards of Quick Quack Car Wash and monitor outcomes to ensure everyone adheres to company-wide policies and procedures
• Delegation & Empowerment: You provide clear expectations, involve others in developing plans, and hold Team Members accountable to Quick Quack Car Wash’s customer service standards
• Selecting Talent: You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs
• Building Talent: You take pride in developing your team to ensure they provide outstanding service to the best of their abilities and are prepared for future growth
• Coaching: You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching, 1-on-1s, and individual development plans
• Decision Making: You actively seek data from a variety of sources to identify opportunities and make rapid and well-informed decisions to improve results

Eligibility for this role at Quick Quack Car Wash requires a clean driving record, meaning that you may not have any major moving violations or serious preventable accidents within the last 3-5 years. Must have a current Driver’s License (not suspended or expired).

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.

Quick Quack Uniform Standards