Assistant Store Leader

Kroger; Celina (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Counseling & financial tools

Employee discounts

Tuition reimbursement

Career growth

Job summary

Kroger is seeking a dedicated professional to assist with day-to-day store operations in Ohio. The role emphasizes coaching and developing associates, executing merchandising and operating initiatives, and ensuring a high standard of customer service.

You will work closely with leadership to drive sales, efficiency, and store performance in a fast-paced retail environment. The position offers opportunities for growth within the Kroger family, with a focus on maintaining excellent customer

Qualifications

• Previous experience in retail sales management preferred.
• Strong customer service skills to resolve issues effectively.
• Excellent interpersonal and communication skills to interact with customers and team members.

Responsibilities

• Assist store leader and team in delivering a positive customer experience through great store conditions and service.
• Participate in planning, implementation, and execution of merchandising and operating initiatives.
• Collaborate with team to identify opportunities, develop solutions, and execute action plans.
• Support staffing, reduce turnover, and improve store operations and retention.
• Contribute to regular store-level financial performance discussions with leadership.
• Assist with labor and supply cost management to meet targets.

Skills

Retail management

Customer service

Team supervision

Communication

Cash handling

Job description

Based in the Midwest, Ruler Foods merged with The Kroger Company in 1999. Today, we’re proudly serving Ruler customers in 48 stores throughout Indiana, Illinois, Missouri, Tennessee, Kentucky and Ohio.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.

What you’ll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

Responsible for assisting with the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and EBITDA results. Daily assess the stores' ability to meet/exceed customer expectations for ease of shopping, variety, freshness, cleanliness, food safety and regulatory compliance. Assist with the coaching and development of store associates through both formal and informal interactions. Supports all aspects of the Full, Fresh, and Friendly Strategy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Assist store leader and team members in the achievement of a favorable customer shopping experience through great store conditions and customer service
• Assist in leading teams in the planning, implementation, and execution of merchandising and operating initiatives
• Work with team members to identify opportunities in the store, develop timely solutions and create action plans to ensure implementation of plans
• Drive sales working with team members to maximize sales and profits, reduce shrink and improve each department's contribution
• Assist the store leader in the regular store-level financial performance discussions to include achieving budgets and other targeted goals with store team members
• Analyze and respond to the competitive landscape within the area
• Utilize team to ensure store departments are achieving sales and profit goals and ensure implementation, and execution of division merchandising plans
• Serve as liaison providing feedback to Store Leader, Area Leader, and Director of Operations on the effectiveness of Division merchandising and operational plans and programs
• Assist the store leader in staffing, reducing turnover, increasing retention and store operations
• Provide timely feedback to team members on individual and department performance
• Assist with the management of labor and supply costs daily to meet customer service and financial targets
• Physical demands include, but are not limited to, standing and walking 100% of the time, lifting an average of 50 lbs., pushing, pulling, bending, twisting/turning, manual dexterity, and repetitive motion of hands/wrists
• Must be able to perform the essential functions of the position with or without reasonable accommodation

• Previous experience in retail sales management preferred.
• Strong customer service skills with the ability to resolve customer issues effectively.
• Excellent interpersonal and communication skills to interact with customers and team members.
• Ability to supervise and motivate a team to achieve sales goals.
• Proficient in basic math skills for cash handling and inventory management.
• Detail-oriented with strong organizational skills.
• Ability to work in a fast-paced retail environment.