Assistant Store Lead — Elevate Sales & Service Excellence

West Elm; Vacaville (CA); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Generous discount on products

401(k) plan

Wellness program

Paid vacations and holidays

Health benefits

Job summary

A leading home furnishings brand is seeking an Assistant Manager of Sales and Service to support management in delivering exceptional customer experiences. The ideal candidate will excel in leading a sales team to exceed goals and ensuring the sales floor is adequately staffed. A minimum of 2-3 years' experience in retail or management is required, along with strong leadership and communication skills. This role offers competitive pay and benefits and fosters a People-First culture.

Qualifications

• 2-3 years of previous retail sales or management experience.
• Ability to manage competing priorities efficiently.
• Excellent communication and leadership skills.

Responsibilities

• Lead store team to create exceptional customer experiences.
• Ensure adequate staffing on the sales floor.
• Coach staff on customer service principles.
• Resolve client service issues promptly.

Skills

Excellent communication

Organization

Leadership skills

Critical thinking

Time management

Job description

A leading home furnishings brand is seeking an Assistant Manager of Sales and Service to support management in delivering exceptional customer experiences. The ideal candidate will excel in leading a sales team to exceed goals and ensuring the sales floor is adequately staffed. A minimum of 2-3 years' experience in retail or management is required, along with strong leadership and communication skills. This role offers competitive pay and benefits and fosters a People-First culture.