Assistant Store Lead: Customer Experience & Ops

Family Dollar; Town of Phelps (NY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in New York is seeking a part-time team member to support daily store operations and customer service. You will assist with opening and closing procedures, help transfer merchandise from delivery to stockroom and sales floor, and ensure displays are well-maintained and promotional materials are relevant.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced, team environment while upholding company policies

Qualifications

• High school diploma or equivalent; ability to read and explain operational directives.
• Store management experience in retail, grocery, or drug store preferred.
• Able to lift up to 55 lbs. and perform physical tasks (standing, walking, kneeling, etc.).
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns they may have.
• Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained.
• Perform opening and closing procedures as needed.
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities.
• Maintain promotional effectiveness of store-front fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention.
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures.
• Help the Store Manager supervise, train, and develop Store Associates.
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
• Other duties as assigned*

Skills

Communication

Teamwork

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Family Dollar in New York is seeking a part-time team member to support daily store operations and customer service. You will assist with opening and closing procedures, help transfer merchandise from delivery to stockroom and sales floor, and ensure displays are well-maintained and promotional materials are relevant.

The ideal candidate has a high school diploma or equivalent, strong communication skills, and the ability to work in a fast-paced, team environment while upholding company policies