Assistant Sports Facility Manager

Osceola-County; Kissimmee (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

Osceola County is seeking a Facilities Manager to support daily operations of the county sports complex, coordinating usage, events, and staff.

You will assist with budgeting, policy implementation, and contract oversight while ensuring safety and high-quality community programs. The role requires leadership, strong communication, and the ability to work flexible hours, including nights and weekends.

Qualifications

• Two years of responsible experience performing duties consistent with the Essential Job Functions.
• One year in a lead or supervisory capacity.
• Must possess a valid Florida Driver’s License.
• Willing to work nights, weekends, and holidays.

Responsibilities

• Assist the Facility Superintendent with day-to-day management and operations.
• Coordinate and schedule use of county sports facilities.
• Lead and support staff for special events and games.
• Develop and monitor budgets and contracts with service providers.
• Prepare plans and diagrams for events and agreements.
• Collaborate with Experience Kissimmee and Central Florida Sports Commission.
• Maintain records, rosters, and league fees; handle reservations and reporting.
• Ensure safety, maintenance, and facility readiness during events.

Skills

Leadership

Supervision

Budgeting

Event planning

Scheduling

Communication

Customer service

Team management

Policy analysis

Problem solving

Education

Associate’s Degree in Leisure Services or related

Tools

Microsoft Office

Job description

**Position subject to close at any time**

NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

Under administrative direction, the purpose of the position is to assist the Facility Superintendent with the overall management and operations of the sports facility assigned on a day-to-day basis. Coordinate the organized usage of County sports facilities. Employees within this classification perform at the supervisory level; and is responsible for providing a safe recreational environment for community programs, youth activities, professional and amateur sports, and special events provided by the County.

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Assists the Facility Superintendent with overall management and operations of the sports facility assigned on a day-to-day basis.
• Assists in evaluating existing policies and procedures and recommends improvements which will better reflect the needs of the facilities and/or improve the efficiency of operations.
• Assists with the recruitment, training, supervision, and evaluation of employees including part-time event personnel.
• Assists in the development and monitoring of the annual budget and researching new operating methods and procedures.
• Leads and supports staff and organizers to ensure special event set-up and preparations are complete.
• Provides guidance and leadership to all staff to execute successful games and special events.
• Works with staff to prepare detailed plans, outlines, and diagrams for distribution to carry out contractual and departmental obligations in conjunction with events.
• Coordinates with game day officials to ensure their needs are met.
• Administers and monitors established contracts with service providers.
• Works collaboratively with organizers and staff who use the facility to schedule events and keep the facility in good order.
• Develops and reviews recommendations regarding short-term and long-range programs and projects.
• Clarifies and resolves complex problems spanning multiple areas.
• Researches and develops new initiatives and technology to improve service, enhance revenue, and realize system-wide opportunities.
• Plans and facilitates athletic programming and scheduling for the community including but not limited to professional and amateur games/tournaments, sports leagues, programs, clinics, special events, facility and league scheduling, coaching/officiating seminars, and other related duties as assigned.
• Collaborates with Experience Kissimmee and Central Florida Sports Commission to procure and execute successful athletic events;
• Develops cooperative relationships/partnerships with area schools, non-profit organizations, business leaders, community organizations, leagues, coaches, parents, and children.
• Ensures facility maintenance schedule is followed, and coordinates the setup, cleanup, and security of the Complex for all athletic activities to ensure the safety, general welfare, and enjoyment of the general public.
• Collaborates with operational and maintenance staff to coordinate field usage, maintenance, repairs, and other improvements.
• Receives and responds to inquiries regarding athletic programs; creates and disseminates promotional materials, schedules, memorandums, reports, and other related items.
• Performs a variety of record-keeping duties; manages and maintains program or league record-keeping, filing systems, and relevant materials.
• Maintains all records and coordinates collecting of league fees, obtaining waivers and rosters, and game statistics as needed.
• Performs a variety of administrative support functions, e.g., attends meetings; processes reservations and league information; generates reports; documentation verification; gathers, interprets, and prepares data for reports and recommendations; provides information to supervisor; prepares reservation contracts and agreements; accepts payments for reservations; assists with budget functions; accounting for revenue and expenditures.
• Performs duties as assigned/necessary which are related, or logical in assignment to the position.

Education:

Associate’s Degree with coursework in Leisure Services, Sports, or a related field.

Experience:

Two (2) years of responsible experience performing duties consistent with the Essential Job Functions of the position, including one (1) year in a lead or supervisory capacity.

Miscellaneous:

Must possess and maintain a valid Florida Driver’s License. Must be willing to work nights, weekends, and holidays.

• Ability to work independently and to complete daily activities according to work schedule.
• Ability to lift heavy objects, walk, and stand for long periods of time.
• Able to perform strenuous physical labor under adverse field conditions, ability to communicate orally and in writing.
• Ability to use equipment and tools properly and safely.
• Ability to follow and transmit written and oral instructions and establish effective working relations with employees, supervisors, other county offices, and the public.
• Ability to understand, follow, coordinate, and lead written and oral instructions.
• Thorough knowledge of departmental organization, programs, and goals
• Knowledge of methods, policies, and procedures of athletic, recreation, and customer services
• Knowledge of recreation, programming, fan experience, and event planning providing safe and enjoyable athletic activities
• Knowledge of league activities and team sports
• Knowledge of methods, policies, and procedures of athletic, recreation, and leisure services
• Ability to prepare and present written material in a clear efficient manner.
• Ability to read, update and maintain various records and files.
• Ability to access, operate and maintain various software applications.
• Ability to clearly communicate information both verbally and in writing.
• Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, and facsimile machines.
• Ability to facilitate "best practices" with youth and sports development groups in accordance with nationally accepted standards.
• Ability to establish and maintain cooperative and continuous working relationships with peers, community groups, and organizations.
• Experience developing and managing budgets, and service contracts.
• Demonstrated experience in team management, motivating, guiding, and developing a professional team.
• Ability to work effectively and provide direction and leadership to a team under stringent deadline requirements.
• Exceptional interpersonal skills.
• Ability to work with a variety of people to gather needed information to solve problems, evaluate staff members, and delegate and act decisively.
• Knowledge of desktop applications including Microsoft Office
• Ability to thrive in an environment that at times requires independence and at times requires working as part of a team, and the ability to discern between the appropriate approach.
• Must be able to multi-task and effectively prioritize multiple events, requests, and situations.
• Ability to weigh institutional priorities in relationship to budgetary constraints, make sound decisions, and **escalate** where appropriate.
• Strong strategic thinker and communicator who understands and prioritizes competing objectives among competing audiences.
• Knowledge of environmental and safety rules, regulations, and policies and conduct job site inspections to ensure compliance.
• Strong orientation towards customer service.
• Must be dependable, flexible, and willing to work additional hours during peak periods, including weekends and holidays.
• Knowledge of methods and practices in developing and operating public assembly facilities such as stadiums and arenas and related event facilities maintenance and management.
• Knowledge of management practices and safety requirements for buildings utilized for public assembly.
• Knowledge and experience in contract management and facility development.
• Skill in effectively directing a staff comprised of professionals, tradesworkers, and management responsible for carrying out planning, maintenance, and event operations.

PHYSICAL DEMAND REQUIREMENTS:

Physical Demand: Sedentary - Medium

• 50 pounds maximum lifting.
• Occasional (up to 1/3 to 2/3 of the work time) lifting, carrying up to 10 lbs.
• Some occasional walking or standing may be required.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or safety of self and others.
• If less lifting involved, will require significant walking/standing may be required.
• If mostly sitting is involved will require push/pull on arm or leg controls.
• Expressing or exchanging ideas by spoken word or perceiving sound by ear.
• Good eyesight for production or safety of self and others.
• Physical agility is required in kneeling, bending, stooping, and reaching.
• Required to have clear vision at distances of 20 inches or less.
• Requires exposure to adverse weather conditions, chemicals, and other hazardous materials.