Assistant Spa Manager: Lead Luxury Guest Experience

The Woodhouse Spas Corporation; Charleston, Northern (SC, KY); Hybrid; USD 45,000 - 70,000; Full time

Benefits offered by this job

Free snacks

Free uniforms

Paid time off

Training & development

Wellness resources

Employee discounts

Flexible schedule

Job summary

The Woodhouse Spa Westedge in Charleston, SC seeks an experienced Assistant Spa Manager to lead daily operations, guest flow, and retail performance. You will partner with the Spa Manager to preserve our luxury hospitality standards and orchestrate a seamless guest experience.

As a seasoned leader, you will coach the Hospitality Team, optimize scheduling, elevate service and product sales, respond to guest feedback with grace, and ensure the Woodhouse ambiance across the spa.

Qualifications

• Previous management experience in spa, salon, retail, or luxury hospitality
• Strong guest service standards and team leadership
• Scheduling experience with spa management software (Meevo preferred)
• Polished, professional presence

Responsibilities

• Lead and mentor the hospitality team
• Oversee scheduling, guest flow, and daily operations
• Drive retail and service sales through coaching
• Address guest feedback with elegant resolutions
• Maintain spa ambiance and Woodhouse standards
• Support operations with concierge duties as needed

Skills

Spa management

Guest service

Team leadership

Communication

Scheduling software

Tools

Meevo

Job description

The Woodhouse Spa Westedge in Charleston, SC seeks an experienced Assistant Spa Manager to lead daily operations, guest flow, and retail performance. You will partner with the Spa Manager to preserve our luxury hospitality standards and orchestrate a seamless guest experience.

As a seasoned leader, you will coach the Hospitality Team, optimize scheduling, elevate service and product sales, respond to guest feedback with grace, and ensure the Woodhouse ambiance across the spa.