Assistant Site Manager I

Canon; Mount Laurel Township (NJ); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated supervisor to oversee contracted activities at client accounts. This role involves ensuring quality and productivity standards, managing staff, and interfacing with clients. The ideal candidate will bring strong communication skills and a commitment to excellent customer service. Join a team that values training and development, creating a positive work environment, and offers competitive pay and benefits. If you are ready to take on a leadership role in a dynamic setting, this opportunity is for you.

Benefits

Competitive pay

Comprehensive training programs

Employee discounts on entertainment and products

Qualifications

• 2+ years of supervisory experience in a reprographic/mail setting.
• Strong communication skills and excellent customer service are essential.

Responsibilities

• Assist with managing contracted services and ensure quality standards.
• Prepare monthly production reports and assist with payroll and billing.

Skills

Customer Service

Communication Skills

Supervisory Experience

Problem Solving

Education

Associate's Degree

Job description

Overview

Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

Responsibilities

1. Assist with the management of all services contracted by the client at the assigned site.
2. Ensure staff is meeting quality and productivity standards as defined by client and manager.
3. Ensure proper maintenance and usage of all equipment and supplies.
4. Interface with the client, Operations team, and Corporate departments.
5. Assist the manager with the completion of staff payroll, site billing, service enhancements, and employee of the month nominations on a timely basis.
6. Supervise tasks or special projects and ensure their completion by set deadlines.
7. Initiate communication and problem solving with the manager in addressing client issues.
8. Assist the manager in managing the budget and controlling expenses effectively.
9. Prepare monthly production and volume reports to measure productivity and prepare billing charges.
10. Contact and negotiate with outside vendors if necessary.
11. Perform other duties as requested by the Site Manager and client.

Qualifications

• Associate's Degree preferred or equivalent experience.
• 2 or more years of supervisory experience preferred in reprographic/mail setting.
• Excellent customer service, professional attitude, and appearance are essential.
• Ability to work overtime and meet deadlines.
• Strong communication skills required.

Physical Demands

• Physical activity required, including bending, reaching, lifting, and prolonged periods of sitting or standing.
• May lift and/or move up to 50 lbs.

What We Offer

Competitive pay & benefits!

Comprehensive training and development programs to prepare employees for advancement.

A focus on creating a positive work and client environment.

Employee discounts on entertainment, products, and services nationwide!

Join Our Team!