Assistant Site Manager - Erie 1 Buffalo Rd (PA0509) (71944)

ModWash; Erie (Erie County); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Paid training

Free employee car washes

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Erie, PA is hiring for a management role focused on delivering exceptional customer service and leading a high-energy team. The position offers base pay with commission on membership packages and opportunities to drive sales and store performance.

You will recruit, train, and coach teammates, oversee daily operations, and ensure safety and cleanliness across the site. A flexible schedule including evenings and weekends is required.

Qualifications

• 2+ years of leadership experience.
• Awesome customer service skills and communication.
• Outgoing, energetic personality with strong interpersonal skills.
• Ability to work evenings and weekends.

Responsibilities

• Deliver outstanding customer service and greet customers with a smile.
• Actively sell ModWash packages and memberships.
• Guide guests through packages and membership options.
• Maintain site standards and execute opening/closing duties.
• Oversee productivity, breaks, and safety of all employees.
• Assist in recruiting, training, and coaching teammates.
• Ensure facilities are clean and presentable and equipment is maintained.

Skills

Customer service

Sales experience

Leadership experience

Communication skills

Interpersonal skills

Team motivation

Flexible schedule

Job description

Job Details: Job Location: Erie, PA 16510, Position Type: Full Time, Salary Range: $17.00 Base+Commission/month, Travel Percentage: None, Job Shift: Any, Job Category: Management, Be Bold. Be Kind. Be You.

Join our dynamic team at ModWash, where our mission is to deliver a legendary car wash experience while helping customers keep their vehicles clean all year-round!

What you’ll do:

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guideand assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Assist in attracting, recruiting, developing and employees
• Own management of chemical inventory, usage, and costs
• Train and motivate team to enroll new members
• Performs required administrative duties which may include documentation for performance management, team calls, terminations, employee relations, and promotions
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

What you’ll need:

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• 2+ years of experience in a leadership role
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Qualifications: Physical Job Requirements:

• Ability to work outdoors in all weather conditions and seasons
• Be on your feet for extended periods of time/ the entire work shift
• Physically able to bend, stoop, squat, kneel, reach, step to perform job duties
• Ability to carry, lift, push, pull, and move up to 25 pounds
• Alert and able to maneuver around moving vehicles and equipment
• Safely climb and maneuver a 25ft ladder
• Respond quickly to sounds
• Move safely over uneven terrain and in confined spaces
• See clearly and respond to dangerous situations
• Must have the ability to be mobile and engaged with all ModTeam members and customers at pay station, tunnel entrance, and vacuum lot

Benefits:

• Base pay plus commission for top three membership planssold
• Paid training and coaching
• Free employee car washes
• Fun, team-oriented work environment
• Career advancement opportunities
• 401K match
• Medical, Dental and Vision Insurance options

ModWash provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Types: Full-time