Assistant Showroom Manager (Full time) - University Village

Purple Mattress; Seattle (WA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Match

Paid Time Off

Earn a Mattress

Purple Swag

Amazing Purple

Job summary

Purple Mattress in Seattle is seeking an Assistant Showroom Manager to drive sales, deliver outstanding customer experiences, and help the store meet performance goals. You will lead by example, coach teammates, assist with opening and closing duties as needed, and foster a results-driven mindset.

The role emphasizes leadership development, coaching in selling techniques, and ensuring a customer-centric environment aligned with Purple's values.

Qualifications

• Minimum high school diploma; Bachelor's degree preferred.
• 3+ years of experience in a retail environment, ideally in a supervisory role.
• Comfortable learning and adapting to new technology.
• Excellent interpersonal communication capabilities.
• Customer service-oriented attitude and ability to stay organized.

Responsibilities

• Drive sales and KPIs through strategic and operational decisions.
• Support sales results by implementing effective selling strategies.
• Lead by example and coach team members in the sales process.
• Assist Showroom Manager with opening and closing procedures.
• Maintain visual and operational standards in the showroom.

Skills

Interpersonal communication

Customer service

Organization

Leadership mindset

Enthusiasm

Willingness to learn

Education

High school diploma

Bachelor's degree preferred

Job description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind "Career in Comfort" because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world - one mattress at a time.

Compensation

The compensation for this role is $27.00 hourly. In addition, this role is eligible for monthly commissions on qualifying mattress sales, per the commission agreement terms and conditions.

Job Summary

As an Assistant Showroom Manager, you'll play a key role in supporting the Showroom Manager by driving sales, delivering outstanding customer experiences, and helping the store achieve performance goals. This role emphasizes talent development and coaching of team members. As one of the top sellers, you'll lead by example, providing guidance and support to your fellow associates in the sales process. Along with assisting in leadership responsibilities, you'll help with opening and closing the store and take on additional supervisory duties as needed.

Job Description

Essential Duties and Responsibilities

Drive Sales & KPIs

• Make strategic and operational decisions that align with Purple's values
• Support sales and results through sales strategies to meet Purple's performance metrics
• Support store results by generating sales to meet company performance metrics through Purple's sales strategies
• In partnership with the Showroom Manager, establish clear goals, consistently monitor progress, and track store performance
• Take ownership of personal sales and performance results
• Help hold team accountable for personal sales performance and productivity
• Ability to work a flexible schedule including evenings, weekends, and holidays

Support Talent Development

• Support team talent development by coaching, modeling, and delivering selling behavior that aligns with company strategy.
• Help foster a positive work environment where employees enjoy coming to work

Uphold Visual and Operational Standards

• Adheres to all Purple retail policies including safety and operational standards
• Utilize company resources to prepare and set up visual marketing displays and promotional materials
• Assist Showroom Manager in creating a customer centric and solution-oriented environment
• Ability to learn and communicate product knowledge to match customer's needs
• Assist Showroom Manager by exemplifying company values (i.e. safety, community, communication, development, accountability and innovation)

Required Skills, Education and Experience

• Minimum of high school diploma; Bachelor's degree preferred
• 3+ years of experience working in a retail environment, ideally in a supervisory role
• Comfortable learning & adapting to new technology
• Excellent interpersonal communication capabilities
• Customer service-oriented attitude
• Ability to stay organized and manage time effectively
• Desire to grow in leadership, management, team building, and problem solving
• Understanding of basic business management functions
• Enthusiasm and a positive attitude
• Proven competencies in effective communication and management
• Willingness to learn and tackle new challenges

Physical Requirements

Physical Activities may occasionally include:

• ascending or descending ladders, stairs, ramps, and the like;
• moving self in different positions to accomplish tasks in various environments;
• communicating with others to exchange information.

Physical Activities may constantly include:

• remaining in a stationary position, often standing for prolonged periods;
• moving about to accomplish tasks or moving from one worksite to another, reaching or bending repeatedly
• adjusting or moving objects up to 50 pounds in all directions; Capability to lift up to 200 pounds via team lift or equipment
• repeating motions that may include the wrists, hands and/or fingers;
• operating power tools, depending on position;
• assessing the accuracy, neatness and thoroughness of the work assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a disability to perform the essential function.

Work Hours (Good Faith Estimate)

This full-time position is expected to work approximately 30-40 hours per week. This is a good faith estimate, and actual hours may vary based on business needs.

Benefits and Perks

• Medical, Dental, Vision
• 401(k) Match
• Paid Time Off
• Earn a Mattress
• Purple Swag
• Amazing Purple