Assistant, Senior Library

Austin Community College District; Round Rock (TX); On-site; USD 49,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Retirement plans

AD&D

Job summary

Austin Community College District seeks an Assistant, Senior Library to coordinate circulation services, staffing, and training at the library. The role involves assisting patrons, reporting usage statistics, and maintaining collection workflow in a highly automated environment.

The position requires an Associate degree and at least two years of related work experience, with potential substitution options. Salary ranges from $48,630 to $55,284 and includes ACC benefits; travel within the Austin

Qualifications

• Two years related work experience.
• Associate degree required; four years of related work experience may substitute for the degree.

Responsibilities

• Assists patrons with directional questions, equipment use, and updating patron information.
• Oversees and/or performs delivery of circulation tasks, including periodical, reserve, special collections, and technology handling.
• Ensures tasks meet ACC policies, Library Services guidelines, and confidentiality standards.
• Compiles and maintains library statistics (equipment use, gate counts, inventories, repair/service records).
• Coordinates a team environment to ensure quality customer service to students, faculty, and staff.
• Manages work assignments, scheduling, training, and oversight of circulation staff and public service roles.

Skills

Customer service

Team leadership

Training staff

Time management

Communication

Problem solving

Confidentiality

Workflow coordination

Education

Associate degree

Job description

Job Posting Closing Times

Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Assistant, Senior Library

Job Description Summary: Coordinate circulation services at the library, including circulation desk services, staffing, bookkeeping, and training; assist patrons, report/collect usage statistics, and stack and collection maintenance in a highly automated, dynamic and customer service, and teamwork-oriented environment.

Job Description

Description of Duties and Tasks

• Assists patrons with directional questions, equipment use, and updating patron information.
• Oversees and/or performs delivery of the following roles: periodical collection, reserve collection, special collections, circulation projects, stack maintenance, and technology.
• Assures that circulation task completion meets Austin Community College (ACC) policies, and Library Services guidelines by reviewing for accuracy and timely completion.
• Also assures that workflow meets ACC, Library Services, and federal standards for maintaining confidentiality of patron information.
• Compiles and maintains library statistics, such as equipment use, gate count, inventories, and repair and service records.
• Coordinates a team environment to ensure quality customer service to students, faculty, and staff.
• Coordinates and oversees the work of circulation staff and public service role assignments including determining priorities, scheduling, assigning, training (i.e. training on various electronic devices), and overseeing the completion of work.
• Opens and/or closes the library.
• Monitors maintenance needs and notifies appropriate staff for facilities and/or technical problems.
• Tracks and troubleshoots issues (i.e., desktop authentication) with library equipment; including computers/laptops, printers, copiers, security gate, and other equipment such as tablet bundles, maker kits, and in some locations, VDI workstations.
• Assists the head librarian in promoting and implementing library safety and security.
• Facilitates circulation services training of full-time, part-time, hourly, work study, and other library employees.
• In the absence of library manager assists patrons as needed by contacting other ACC libraries.
• Establishes and/or revises work methods, forms, processes or procedures to improve workplace efficiency in both individual and group settings.
• Serves on Library Services or other ACC teams, committees, or group work projects.
• Coordinates and manages team projects (collection, e-devices maintenance, assisting with project implementation).

Skills

• Maintaining effective time management practices, including an established work schedule, possible weekend and evening hours, and/or work at multiple campus locations.
• Using effective oral and written interpersonal and workplace communication skills.
• Coordinating, delegating, and overseeing the work of others.
• Using effective organizational and planning skills with attention to detail, procedures or standards, and task completion, in an individual or group setting.
• Providing superior customer service.
• Researching and locating work-related information and materials in print, web, wiki, and vendor specific/proprietary software environments.
• Training other library employees (paraprofessional and faculty).
• Creating circulation desk employee schedules.
• Problem-solving and reporting skills in a variety of settings such as public service desk, individual, or group work settings.
• Interpreting and applying guidelines and instructions in order to resolve workflow issues and patron concerns.
• Maintaining confidentiality of work-related information and materials.
• Establishing and maintaining effective work relationships.
• Following and applying ACC and Library Services policies and procedures related to property and materials acquisition, movement, and disposal.
• Skill with various circulation equipment such as barcode scanners and material sensitizers/desensitizers.
• Technology Skills Use a variety of spreadsheet, word processing, database, and presentation software.
• Use automated library systems within a web-based environment.

Required Work Experience

• Two years related work experience.

Required Education

• Associate degree.
• Four years of related work experience may substitute for the degree.

Special Requirements

• Valid Texas Driver's License and reliable transportation needed for local Austin area travel.

Other Preferred Qualifications

• Knowledge of ACC Library Services Policy and Procedures Manual, and inter-library loan policies and processes.
• Familiar with new technologies such as tablet bundles, maker kits, desktop authentication, and VDI Workstations.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 30 pounds.

Salary Range (PG 3)

$48,630 - $55,284

Job Posting Close Date

August 25, 2026

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting. Austin Community College produces an Annual Security Report as required by the Clery Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes institutional policies concerning campus security and other safety information. For direct access to the current Annual Security Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( [e-mail] ). For an overview, see ACC's Clery Act website.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.

Benefits

• Full-time faculty and staff employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
• Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

Equal Opportunity Employer

Austin Community College (“ACC” or “College”) is an equal education and equal employment opportunity employer and prohibits discrimination in employment at the college and access to its programs or activities on the basis of race, color, religion, sex (including gender identity, sexual orientation, marital status, and pregnancy), national origin, age (40 and older), veteran status or military service, disability, genetic information or any other basis prohibited by local, state, or federal law. This includes the prohibition of discrimination, including harassment, against any employee, applicant for employment, student, or applicant for admission. ACC will take steps to ensure that the lack of English language skills will not be a barrier to admission and participation in all educational and vocational programs.