Benefits
- Bonus based on performance
- Competitive salary
- Paid time off
- Training & development
- Wellness resources
Position Information
Job Title: Assistant Sales & Operations Director: Restore Hyper Wellness – Rock Hill, SC
Job Type: Full-time
Location: Rock Hill, SC (In-studio)
Compensation: Competitive base pay + commissions + performance bonuses (OTE based on experience)
About Restore Hyper Wellness – Rock Hill
Restore Hyper Wellness is a national leader in proactive health, recovery, and longevity, offering IV therapy, cryotherapy, red light therapy, compression, sauna, body optimization, and skin health services. Our Rock Hill studio is growth-focused, metrics-driven, and committed to delivering real outcomes for our clients—not transactional sales.
The Role
Assistant Sales & Operations Director
This is not a front-desk role. You will be leading the studio with the Wellness Director, through sales, building custom client care plans and assisting in driving top line revenue.
Key Responsibilities
- Own membership and package sales on the studio floor
- Lead by example as a top producer
- Grow into a Wellness Director or Operations Director role as performance and business needs allow
- Work directly with ownership and studio leadership to convert consultations into long‑term care plans, lead the sales floor, and prepare to run a studio
- Conduct wellness consultations and goal‑based discovery conversations
- Sell memberships, packages, and add‑on services across multiple modalities
- Confidently explain and position IV therapy, recovery services, and wellness programs in outcome‑focused language
- Drive conversion from first visit to membership and consistently hit weekly/monthly sales targets
- Deliver an exceptional client experience that drives retention and referrals
- Support daily studio operations and opening/closing procedures
- Act as a shift lead when scheduled, owning sales results and client experience during those shifts
- Coach and support wellness representatives on discovery, recommendations, and closing
- Reinforce scripts, offers, and care‑plan frameworks on the floor
- Track and report sales metrics, conversion rates, and member engagement
- Learn scheduling, staffing, and basic performance management
- Understand key P&L drivers: labor efficiency, revenue mix, memberships, and add‑ons
- Participate in leadership meetings and rhythm (huddles, 1:1s, pipeline reviews)
- Prepare to move into a Studio Manager role as the business scales and you demonstrate consistent results
Required Experience (Non‑Negotiable)
- Health, wellness, fitness, or medical sales experience
- Proven, documented success selling multiple product or service lines (memberships, packages, add‑ons, programs, etc.)
- Strong consultative selling skills (not order‑taking or purely transactional retail)
- Comfortable with goals, KPIs, and performance‑based expectations
- Light leadership experience (key‑holder, shift lead, peer trainer, or similar)
- Desire to grow into management while staying close to the sales process
Strongly Preferred Backgrounds
- Wellness studios (IV therapy, cryotherapy, med spas, fitness, boutique wellness)
- Membership‑based or subscription‑based sales (gyms, studios, clubs, or similar)
- High‑ticket retail requiring discovery, education, and closing
- Formal sales training (corporate, medical, or recognized programs)
Who You Are
- You believe wellness changes lives—and you can sell it with confidence
- You are polished, professional, and client‑focused
- You take ownership of your numbers and of floor performance when you’re leading
- You want more than a job—you want a clear, earned path into studio management
What We Offer
- Competitive base pay
- Performance‑based commissions and bonuses
- Clear path to Studio Manager for top performers
- Hands‑on sales and leadership training from ownership and studio leadership
- Opportunity to grow with a fast‑expanding national wellness brand