Assistant Sales Manager

Milan Laser; Holyoke (MA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Paid Time Off

6 holidays a year

401(k) with employer match

Job summary

Milan Laser Hair Removal is hiring an Assistant Sales Manager for our Springfield, MA clinic. In this full-time role, you will lead client consultations, tailor dream packages, and collaborate on financing options to maximize accessibility and drive sales.

You will also oversee daily operations in the absence of the clinic manager to ensure exceptional service. You will guide the team to meet KPIs, deliver world-class experiences, and maintain high standards of customer service while supporting

Qualifications

• High school diploma or equivalent.
• Minimum of one year of work experience.
• Experience in a commission-driven sales environment.
• Exceptional communication skills, both written and verbal.
• Ability to work independently and in a team.

Responsibilities

• Achieve all sales KPIs within the clinic by delivering an exceptional client experience.
• Conduct thorough consultations with new clients to understand needs.
• Collaborate with the team to engage current clients and drive add-on services.
• Build lasting client relationships and ensure a world-class experience.

Skills

Sales experience

Communication

Teamwork

Independence

Education

High school diploma

Tools

Sales software

Job description

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Compensation

• Base Salary: $19.75 per hour
• Commission: 0.5% uncapped commission on clinic revenue
• Expected Annual Commission: $8,000- $16,000* (This represents a good-faith range based on achieving baseline performance metrics in similar markets; actual commission is uncapped and varies based on individual sales results)
• Typical Total Earnings: $23.59 – $27.44+

Status

Full-Time

Position Summary

With our continued growth and success, we are excited to hire an experienced, full-time Assistant Sales Manager to assist in leading our dynamic team in Springfield, MA. As the Assistant Sales Manager, you will engage with clients one-on-one to deliver outstanding consultation excellence by understanding their unique needs and crafting personalized dream packages. Collaborate on financing options to ensure accessibility to services. Work alongside clinic leadership to achieve sales Key Performance Indicators (KPIs) and streamline administrative processes, enhancing the overall client experience.

Additionally, the Assistant Sales Manager will lead the team in day-to-day operations during the absence of the clinic manager, ensuring high standards of customer service and a world-class experience for every client.

Responsibilities

• Accountable for achieving all sales KPIs within the clinic by delivering an exceptional client experience that fosters loyalty and satisfaction.
• Conduct thorough and personalized consultations with new clients to understand their needs and preferences, ensuring that their journey begins positively.
• Collaborate closely with the team to use best practices to effectively engage current clients, driving sales through tailored recommendations and add-on services.
• Focus on building lasting relationships that not only meet but exceed the expectations of clients at every touchpoint.

Operational Duties

• Schedule and confirm appointments, communicate with clients, maintain and update client records, field incoming calls, and support medical staff with treatment room upkeep.
• Perform opening and closing duties, and process client financial transactions

Other Duties

• Performs additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements

• High school diploma or equivalent (e.g., GED) required
• Minimum of one year of any work experience required
• Experience in a commission driven and/or sales environment driving world class experiences for every client preferred
• Exceptional communication skills, both written and verbal required
• Ability to work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• 6 paid holidays a year
• 401k retirement plan with vested employer match

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.