Assistant Sales Manager

Now Optics; Charlotte (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in the optical retail sector is seeking an Assistant Sales Manager who is passionate about customer care and team leadership. This dynamic role involves driving sales performance, supporting staff development, and enhancing customer satisfaction in a fast-paced environment. With a commitment to modernizing eye care, the company offers a supportive and innovative workplace, along with comprehensive benefits including medical, dental, and paid time off. If you are ready to take the next step in your career and make a significant impact, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Paid Time Off

Free Eyeglasses

Employee Recognition Programs

Professional Development Opportunities

Flexible Work Environment

Identity Theft Protection

Pet Insurance

Sales Commissions

Qualifications

• 1+ years of retail management experience in a fast-paced environment.
• Proven sales performance and ability to multitask effectively.

Responsibilities

• Drive sales to meet or exceed revenue goals while providing excellent customer service.
• Support Sales Manager duties, including training and coaching retail staff.

Skills

Retail Management

Sales Performance

Customer Service

Effective Communication

Multitasking

Education

High School Diploma or Equivalent

Tools

MS Word

Google Docs

Job description

1 week ago Be among the first 25 applicants

Location: Store Location

Are you passionate about supporting others to achieve their highest level of performance when assisting customers in a fast-paced retail environment? Are you a role model and leader that advocates for your sales team? As a Stanton Optical Assistant Sales Manager, you would be a sales leader, assisting the Sales Manager and Brand Manager in executing action plans to drive sales performance within a team environment. Our Assistant Sales Managers assist customers’ issues while maintaining a positive attitude to achieve highest quality customer satisfaction. As part of our team, you will be developed and empowered to take responsibilities of additional duties to prepare you for the next step in your career.

Reports to: Brand Manager

Location: Store Location

About Us

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands.

Our team members share and support the Vision, Mission, and Values of our parent company, Now Optics. These include:

• Vision: Modernizing the eye care experience for all people
• Mission: Making eye care easy
• Values: iCARE

Our core values include:

• Integrity: Building trust through honest communication and reliable commitments.
• Collaboration: Combining talents, proactive communication, and openness to new ideas.
• Accountability: Taking initiative, delivering excellence, and owning results.
• Respect: Prioritizing human relationships with transparency and empathy.
• Empowerment: Making purpose-driven decisions, supporting the company vision, and appreciating others.

Why join our winning team?

• We are the fastest growing, founder-led, privately owned eye care provider in the U.S. We believe in accessible, affordable, and quality eye care for all. Stanton Optical ranks among the top optical retailers nationwide.
• We foster a flexible, innovative, and dynamic work environment that encourages proactive idea sharing.
• Benefits include medical, dental, prescription coverage, paid life and disability, free eyeglasses, identity theft protection, pet insurance, and more.
• Paid time off increases with seniority.
• Opportunities for professional development and promotion.
• Employee recognition programs and Employee Assistance Program (EAP).
• Employees receive 2 free eyeglasses annually and discounts for friends and family.
• Competitive compensation with sales commissions.
• Join an amazing team!

Duties & Responsibilities

• Drive sales to meet or exceed revenue goals while providing excellent customer service.
• Support Sales Manager duties, often acting as Manager on Duty, including:
• Training, coaching, and developing retail staff.
• Analyzing reports to ensure staff goals are achieved.
• Resolving customer issues to enhance satisfaction.
• Implementing company standards and directives.
• Performing additional duties as needed.
• Executing simple customer repairs and ensuring timely delivery of eyewear.
• Maintaining brand standards in the lab and reporting equipment issues.
• Tracking delivery times to ensure 100% compliance.

Key Qualifications

• At least one year of retail management experience in a fast-paced environment.
• Experience in a secondary leadership role or managing small teams.
• Proven sales performance in retail.
• Ability to multitask, prioritize, and adapt to changing needs.
• Effective communication skills with diverse groups.

Are you the perfect fit?

• Share our vision of modernizing and simplifying eye care?
• Possess a high school diploma or equivalent?
• Passionate about outstanding customer/patient care?
• Interested in fostering innovation and team growth?
• Promote high standards and entrepreneurial spirit?
• Flexible schedule based on business needs?
• Knowledgeable in MS Word, Google Docs, etc.?
• Optical experience is a plus.

Now Optics d/b/a Stanton Optical and My Eye Lab Brands is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. Employment decisions are based on business needs, job requirements, and individual qualifications, regardless of race, color, religion, sex, national origin, age, disability, or genetic information. For reasonable accommodations, email [e-mail].