Assistant Roofing Service Technician

North American Roofing; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

A roofing solutions company is seeking an Assistant Service Repair Technician in Charlotte, NC. In this role, you'll support the Service department by investigating and repairing low-slope commercial roofs alongside a Lead Service Technician. Candidates should have roofing knowledge, ability to work outdoors in various conditions, and must be able to lift up to 80 lbs. The position may involve weekend and overnight travel, and requires passing a pre-employment drug screening.

Qualifications

• Preferred experience in construction and/or working with hand tools.
• Must be able to climb a ladder and lift up to 80 lbs.
• Ability to work outside in all elements (heat, cold, rain, snow).
• Must be able to climb a ladder and lift up to 80 lbs.
• Must work outside in heat, cold, rain or snow.
• Able to operate a tablet and smartphone.
• Weekend and/or overnight travel may be required.
• Must pass pre-employment drug screening.

Responsibilities

• Investigate and repair all types of low-slope commercial roofs.
• Develop skills to determine leak location and common issues.
• Assist in snow and hurricane repair events.
• Perform repairs with safety as a priority and minimize callbacks.
• Learn and operate service software (FCS).
• Support data collection for proposed scopes of work.

Skills

Roofing knowledge and experience

Experience in construction

Ability to obtain OSHA certification

Ability to operate tablet and smartphone

Outdoor work in elements

Tablet/phone operation

Travel (weekends/overnight)

Drug screening

Tools

Hand tools

Job description

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for an Assistant Service Repair Technician to join our service team in the Charlotte area.

In this role, you’ll provide support to the Service department by investigating and repairing a variety of roof types. You’ll work closely with a Lead Service Technician in your assigned demographic region to help deliver quality solutions to our clients.

Job Duties:

• Work with Lead Service Technician to investigate and repair all types of low-slope commercial roofs
• Work to develop skill of determining leak location and common leak issues by Roof System Type
• Demonstrate safe working environment
• Develop advanced knowledge of all roof systems and roof system components
• Assisting in all snow and hurricane events to either participate in repairs or supervision
• Meet schedule and requirements of Clients
• Perform quality repairs with no callbacks due to workmanship
• Demonstrate understanding of warranty and non-warranty repair types
• Responsible for learning and operating service software (FCS)
• Assist to collect data for proposed scopes of work

Skills and Qualifications:

• Roofing knowledge and experience preferred
• Preferred experience in construction and/or working with hand tools
• Ability to obtain OSHA certification
• Must be able to climb a ladder; position may require lifting up to 80 lbs.
• Must be able to work outside in all elements (heat, cold, rain, snow)
• Ability to operate tablet and smartphone
• Weekend and/or overnight travel may be required
• Must pass be able to complete and pass pre-employment drug screening