Assistant Retail Store Manager

Newell Brands; Knoxville (TN); On-site; USD 42,000 - 58,000; Full time

Job summary

Newell Brands' Yankee Candle retail team in Knoxville seeks a Retail Assistant Manager to support the Store Manager and drive guest satisfaction and sales growth.

You will help recruit and develop staff, manage scheduling, ensure store presentation, and uphold safety standards while delivering an exceptional guest experience.

Qualifications

• High School completion or GED is required.
• Proven experience in a retail management role (2+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills and solution-oriented mindset.
• Must be able to work in fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Responsibilities

• Assist in building a high-performing team and support recruitment, hiring, development, inspiration, and retention.
• Help meet staffing goals, including seasonal staffing within hiring timelines.
• Ensure onboarding and ongoing development of team members.
• Provide coaching and foster a positive work environment.
• Contribute to a store environment focused on delivering an exceptional guest experience and driving sales.
• Maintain store appearance and execute plan-o-grams to standards.

Skills

Leadership

Team management

Communication

Analytical skills

Customer service orientation

Retail software

Microsoft Office

Fragrance environment

Education

High School diploma or GED

Tools

Retail software

Microsoft Office

Job description

Career Opportunities: Yankee Candle Retail-Assistant Manager-Knoxville, TN (18869)

Newell Brands is a leading consumer products company with a portfolio of iconic brands like Graco®, Coleman®, Oster®, Rubbermaid®, Sharpie® and Yankee Candle® - and 24,000 talented teammates around the world. Our culture is built on values in action: Integrity, Teamwork, Passion for Winning, Ownership, and Leadership. We work together to win, grow, and make a real impact—supported by a high-performing, inclusive, and collaborative environment where you can be your best, every day.

Position Title: Yankee Candle – Retail Assistant Manager-Knoxville, TN

Location: Retail Store

Reports To: Store Manager

Job Overview

Support the Store Manager in executing the following roles and responsibilities to deliver an exceptional employee and guest experience and drive profitable top-line sales growth.

Responsibilities:

Team Experience:

• Assist in building a high-performing team that represents our Newell Brand Values: Passion for Winning, Integrity, Leadership, Ownership, and Teamwork.
• Support the recruitment, hiring, development, inspiration, and retention of top talent.
• Help meet and maintain staffing goals, including seasonal staffing within hiring timelines.
• Ensure effective onboarding and ongoing development of team members.
• Recognize and address positive and negative HR-related situations through performance management.
• Motivate, inspire, and retain top talent and help establish succession plans.
• Provide coaching and foster a positive work environment.

Guest Experience:

• Contribute to creating a store environment focused on delivering an exceptional guest experience, driving sales results, and maintaining a safe, inviting shopping and working experience.
• Deliver an emotionally engaging guest experience by understanding guest needs, through product knowledge, and making emotional connections.
• Maximize sales potential by implementing company selling strategies, coaching to selling behaviors, and maximizing the Guest Sales Leader role.
• Drive guest loyalty through the Rewards Loyalty program, Key Performance Indicators (KPIs), Best Guest communication, and Grass Roots Marketing.
• Build lasting customer relationships to enhance loyalty.
• Maintain store appearance by implementing company visual standards through flawless execution of plan-o-grams, effective planning, visual maintenance, signage, and store cleanliness.

Operational Experience:

• Assist in analyzing the business, creating clear action plans that ensure effective execution of all operational activities.
• Identify root causes and help create effective action plans that drive results.
• Ensure clear, effective team communication that creates understanding and alignment.
• Help create effective schedules to ensure proper sales floor coverage, maximize sales, and meet payroll targets.
• Support inventory management activities and control expenses.
• Incorporate safety and loss prevention measures into daily activities and follow company policies and Code of Ethics.
• Consistently achieve or exceed all Key Performance Indicator (KPI) goals through strategic planning, effective execution, and continuous performance improvement.

Qualifications:

• High School completion or equivalent GED.
• Proven experience in a retail management role (2+ years preferred).
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Proficient in retail software and Microsoft Office.
• Strong analytical skills.
• Solution-oriented.
• Must be able to work in fragrance-filled environment.
• Ability to work flexible hours, including weekends and holidays.

Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, Sharpie, Graco, Coleman, Rubbermaid Commercial Products, Yankee Candle, Paper Mate, FoodSaver, Dymo, EXPO, Elmer’s, Oster, NUK, Spontex and Campingaz. We are focused on delighting consumers by lighting up everyday moments. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.