Assistant Restaurant Manager

The Hari Group; Lafayette (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

A hospitality management firm in Lafayette, Indiana is seeking an Assistant Restaurant Manager to support operations and maintain high guest satisfaction. Responsibilities include recruiting and developing staff, ensuring adherence to financial and safety standards, and managing day-to-day restaurant activities. Ideal candidates should possess supervisory experience, be fluent in English, and have a high school diploma. This full-time position offers a mid-senior level experience in the restaurant industry.

Qualifications

• Fluent in English required.
• Prior experience in a supervisory role in a restaurant or retail setting.
• Basic computer and writing skills necessary.
• At least 18 years of age.
• Knowledge of math and financial management.
• High school diploma or equivalent.
• Math and financial management knowledge.

Responsibilities

• Recruit, hire, onboard, and develop employees.
• Ensure all shifts are appropriately staffed to meet guest service goals.
• Control costs to maximize profitability.
• Maintain a safe environment by following safety guidelines.
• Support the development of team members.
• Ensure all shifts are appropriately staffed to meet guest service goals.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Ensure brand standards, recipes, and systems are executed.
• Help prepare and complete action plans; implement production, productivity, quality, and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
• Control costs to maximize profitability.
• Execute all in‑restaurant marketing promotions in a timely manner.
• Execute new product roll‑outs, including team training, marketing, and sampling.
• Drive sales goals and track results.

Skills

Fluent in English

Restaurant, retail, or supervisory experience

Basic computer skills

Basic writing skills

Math and financial management knowledge

High school diploma or equivalent

Math and financial management

Education

High school diploma or equivalent

Job description

Assistant Restaurant Manager

Assists the Restaurant Manager in building a dedicated team that delivers friendly guest experiences and drives profitable sales. Supports the development of crew and shift leaders, and fulfills all accountabilities assigned by the Restaurant Manager.

Responsibilities

Team Environment

• Recruit, hire, onboard, and develop employees
• Communicate job expectations to employees
• Hold team members accountable for their behavior and performance, addressing concerns promptly
• Support the development of team members

Operational Excellence

• Create and maintain a guest‑first culture in the restaurant
• Ensure all shifts are appropriately staffed to meet guest service goals
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure brand standards, recipes, and systems are executed
• Help prepare and complete action plans; implement production, productivity, quality, and guest service standards
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements

Profitability

• Control costs to maximize profitability
• Execute all in‑restaurant marketing promotions in a timely manner
• Execute new product roll‑outs, including team training, marketing, and sampling
• Drive sales goals and track results

Qualifications

• Fluent in English
• Restaurant, retail, or supervisory experience
• Basic computer skills
• At least 18 years of age (where applicable)
• Basic writing skills
• High school diploma or equivalent
• Math and financial management knowledge

Competencies

Guest Focus

• Understands and exceeds guest expectations, needs, and requirements
• Develops and maintains guest relationships
• Displays a sense of urgency with guests
• Seeks ways to improve guest satisfaction; asks questions and commits to follow‑through
• Resolves guest concerns by following brand‑recommended guest recovery process

Passion for Results

• Sets and maintains high standards for self and others; acts as a role model
• Consistently meets or exceeds goals
• Contributes to overall team performance; understands how role relates to others
• Sets, prioritizes, and maintains focus on important activities
• Interpret reports to establish goals and deliver results
• Seeks ideas and best practices from others, teams, and networks, applying this knowledge to achieve results

Problem Solving and Decision Making

• Identifies and resolves issues and problems
• Uses information at hand to make decisions and solve problems; includes others when necessary
• Identifies root cause of a problem and implements a solution to prevent recurrence
• Empowers others to make decisions and resolve issues

Interpersonal Relationships & Influence

• Develops and maintains relationships with team
• Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
• Encourages collaboration and teamwork
• Leads others; negotiates and takes effective action

Building Effective Teams

• Identifies and communicates team goals
• Monitors progress, measures results, and holds others accountable
• Creates strong morale and engagement within the team
• Accepts responsibilities for personal and team commitments
• Recognizes and rewards employee strengths, accomplishments, and development
• Listens, seeks mutual understanding, and welcomes sharing of information, ideas, and resources

Conflict Management

• Seeks to understand conflict through active listening
• Recognizes conflicts as an opportunity to learn and improve
• Resolves situations using facts, ensuring consistency with policies and procedures
• Escalates issues as appropriate
• Develops direct reports and others
• Works collaboratively with employees to create individual development plans to strengthen knowledge and skills
• Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
• Provides challenging assignments for the purpose of developing others
• Uses coaching and feedback opportunities to improve performance
• Identifies training needs and supports resources for development opportunities

Business and Financial Acumen

• Understands guest and competition; translates and applies own expertise to address business opportunities
• Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
• Has a working knowledge of profit and loss and other key financial measurements to identify business trends, make adjustments, and set goals
• Understands, analyzes, and communicates key performance and profit levers and manages them accordingly

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industry

Restaurants