Assistant Residential Manager (ARM)

IGHL Inc; New York, Northern (NY, KY); Hybrid; USD 42,000 - 57,000; Full time

Job summary

IGH L Inc. is seeking an Assistant Residence Manager to support the Residential Manager in daily operations and act as manager in their absence. The position involves staff supervision, on-call duties, and ensuring high-quality care for consumers.

Responsibilities include coordinating emergencies, maintaining safety and program policies, and collaborating with case management to access needed services while upholding confidentiality.

Qualifications

• High School Diploma or GED; Associate degree preferred.
• Two years' experience working with the DD population.
• AMAP, SCIP, Adult CPR and IGHL Driver Authorization certifications.
• Valid NYS driver’s license.
• Ability to lift at least 50 lbs at least five times per hour.
• Enthusiastic team player able to handle stressful situations professionally.

Responsibilities

• Implements IGHL personnel policies and trains staff on protocols.
• Provides 24-hour on-call coverage when the manager is unavailable.
• Assists with residence administration in the manager's absence.
• Responds to emergencies affecting consumer care.
• Maintains staffing according to program limits.
• Oversees staff orientation and training on procedures.
• Supervises direct care staff to ensure quality of care.
• Oversees daily living skills training for consumers.
• Schedules activities and approves group outings.
• Completes required paperwork timely.
• Conducts fire drills as assigned.
• Maintains confidentiality.
• Works with case management to access services.
• Enforces safety policies.
• All other duties as assigned.

Skills

Staff supervision

On-call management

Emergency response

Confidentiality

Training and coaching

Education

High School Diploma or GED

Associate degree (preferred)

Job description

TITLE: Assistant Residence Manager (ARM)

SUPERVISOR: Residence Manager

Department: Residential

FLSA Status: Non-Exempt

Job Summary:

The Assistant Residence Manager is responsible for assisting the Residential Manager with the day-to-day operations of the residence and to act as manager in his/her absence.

RESPONSIBILITIES

E- Connotes Essential Functions

• E-1 Implements IGHL personnel policies consistently and trains staff regarding IGHL personnel protocols. This includes interviewing staff, adjusting schedules, approving time off, etc. with manager or when manager is off.
• E-2 Provides and fulfills 24 hour on-call responsibility when the manager is not available.
• E-3 Administratively responsible for the residence in the absence of the manager. These responsibilities include, but are not limited to:
  • Responding to emergencies relating to the care of consumers (medical, behavioral, etc.)
  • Utilizing appropriate on-call nursing procedures.
  • Making appropriate administrative notifications when necessary.
  • Completing incident reports and investigations relating to issues pertaining to the consumers such as injury, mistreatment, illness, etc.
• E-4 Ensures that adequate staffing is maintained according to critical limits identified for each program.
• E-5 Assists the manager in the orientation of new employees including: house routing, rules and policies, the supervision of the consumers, programming, emergency procedures, administrative procedures, etc.
• E-6 Supervises direct care staff to ensure that the highest quality of care is provided to each consumer.
• E-7 Participates with and oversees staff in the training and supervision of consumers in the acquisition of appropriate daily living skills and independent living skills by maintaining and posting scheduled work responsibilities for the consumers and the staff and ensures that all staff are trained in specific programmatic components.
• E-8 Ensures that meaningful activities are provided throughout their shift and approves group activities such as picnics, outings, socials, etc.
• E-9 Supervises staff and provides constructive criticism and assists the manager in the counseling and disciplining of direct support professional staff.
• E-10 Completes and updates programmatic component plans semi-annually or as necessary.
• E-11 Conducts as assigned, fire drills as outlined according to regulatory guidelines.
• E-12 Maintains a high level of confidentiality.
• 13- Works with case management and clinical support staff to access and provide needed services to the consumers.
• 14- Enforces and adheres to all safety policies.
• 15- Accurately completes all assigned paperwork in a timely fashion.
• 16- All other duties as assigned.

REQUIREMENTS

• High School Diploma/GED, Associates Degree in a related field preferred
• Two years experience working with the DD population
• Complete and maintain AMAP, SCIP, Adult CPR and IGHL Driver Authorization certifications, as per IGHL policy
• Valid NYS driver’s license
• Must be able to lift at least 50 lbs at least five times per hour
• Enthusiastic team player that can handle stressful situations professionally, with ease