Assistant Rec Center Manager

Krpa; Lenexa (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

A local government agency in Lenexa is seeking an Assistant Rec Center Manager to oversee operations at the Lenexa Rec Center. This role requires exceptional customer service and leadership skills, along with a minimum of 5 years' experience in municipal parks and recreation. Responsibilities include managing facility rentals, developing events, and training staff. Competitive benefits include low-cost insurance, retirement contributions, and paid leave. Ideal candidates will thrive in a community-focused environment.

Benefits

Low-cost premiums for medical, dental, and vision insurance

Free membership to the Lenexa Rec Center

Paid holidays and vacation

Qualifications

• Must have five years of experience in municipal parks and recreation or fitness industry.
• Three years of experience in a facility operational management capacity.
• Ability to work non-traditional schedules including evenings.

Responsibilities

• Oversee scheduling and staffing of facility rentals.
• Develop and coordinate facility-wide events.
• Manage daily operations as Manager on Duty.
• Train and mentor part-time staff.
• Prepare and monitor the annual budget.

Skills

Customer service skills

Leadership skills

Event planning

Problem-solving

Education

Associate of Arts degree or equivalent

Job description

The City of Lenexa Parks and Recreation Department is currently accepting applications for an Assistant Rec Center Manager who enjoys working with the public and has exceptional customer service and leadership skills to join our team. This position will work at our Lenexa Rec Center facility.

enjoy details of event planning and execution
enjoy working and training youthful staff
complete tasks quickly and correctly
enjoy working a non-traditional schedule

This position requires the ability to work 3–4 weeknights per week until facility close. The Assistant Recreation Center Manager must be available to provide on-site leadership during evening and closing operations and should be comfortable supervising staff, managing customer service needs, and securing the facility at night.

Position Summary

The Assistant Recreation Center Manager performs administrative and supervisory work in the management and operation of the Recreation Center in the absence of the Recreation Center Manager. This position is responsible for facility rentals – scheduling and staffing, coordinating facility-wide events, RecTrac administration, directly supervises Activities Attendants, member engagement program, pro-shop, snack and vending operations. Assists with facility management and scheduling; coordinates varied recreational programs and services; assists in preparing the annual budget; analyzes expenses and revenues and purchasing requirements; develops a capital replacement plan; and hires, trains and supervises staff.

Key Responsibilities

• Oversees scheduling and staffing of all facility rentals, including birthday party rentals. Coordinates set-up, teardown and overall operations of all rentals. Maintains statistics, financials and reporting for all facility rental activity. Works as the manager on site for all after hours rentals
• Develops facility-wide events to assist with member engagement. Plans, designs and produces all event objectives to ensure event success. Evaluates events through observation, direct contact and surveys of participants.
• Works as a part of the RecTrac administrator team. Assists in monitoring and building the back-of-house section of RecTrac. In addition, responsible for member engagement program implementation, including the RecTrac interface. Manages specialty memberships, including overseeing contracts with vendors, auditing member usage, collection of payments, training frontline staff on processes and ensuring policies are followed. Specialty memberships account for approximately one-third of membership revenue.
• Acts as Manager on Duty (MOD) by managing and coordinating the daily operations of the Recreation Center including overseeing regular and seasonal facility staff, the physical environment of the center; customer services; implementation of safety practices; development and enforcement of center rules and regulations; developing and enforcing effective cash/EFT procedures; and providing for a high-quality customer experience.
• Trains, schedules and mentors part-time staff filling in as the Manager on Duty. Sets expectations and provides training for both full-time and part-time staff to ensure consistency and enforcement of center rules and regulations. Proactively resolves work-related problems or assists employees in solving problems.
• Manages facility snack and vending stations by maintaining an inventory of supplies, researching trends in fitness gear/attire and overseeing asset management to ensure profitability.
• Assists with the following duties of the Recreation Center Manager: prepares and monitors the annual budget and equipment replacement schedule for the center; maintains control and accountability over cash receipts; maintains participation statistics to support long-range planning and budgeting; prepares revenue/expenditure reports and recommends fees to meet established revenue goals; and assists with the programming and marketing efforts for the center.
• Supervises Activities Attendants including recruiting, hiring, training and evaluating employees’ work. Plans and supports professional development activities for staff.
• Proactively resolves work-related problems or assists employees in solving problems. Initiates plans to motivate employees to achieve facility goals and evaluate results.
• Works collaboratively with outside groups for various programmatic, scheduling and staffing needs.

Qualifications

Minimum: Associate of Arts degree or equivalent in parks and recreation and leisure services. Must have five years of experience in municipal parks and recreation or fitness industry plus three years of experience in a facility operational management capacity.

Compensation and Benefits

• Low-cost premiums for medical, dental, and vision insurance
• Free or low-cost on-site medical clinic
• 4% employer retirement contribution with optional 2% match
• Automatic 6% into the KPERS pension plan
• 10 paid holidays per year
• Minimum 2 weeks of vacation during first year
• Paid sick leave and personal leave
• Six weeks of paid parental leave
• City-paid short-term and long-term disability plans
• Free membership to the Lenexa Rec Center
• Offers of employment are conditional upon successful completion of a pre-employment background check, drug screen, and a credit check.

To apply please complete an online application. Must include a resume AND cover letter. Applications will be reviewed as they are received. Candidates will be notified whether or not they will be moving forward on to the next step in our recruitment process.

As an equal opportunity employer, the City of Lenexa strives to treat all employees fairly, with consistency and respect, while providing a positive, challenging and rewarding work environment. We value and encourage diversity in our workplace.