Assistant Property Manager - Sinclair Estates & Walkers Ridge

Fairway Management, Inc.; Columbia Township (MO); On-site; USD 30,000 - 45,000; Full time

Job summary

A property management company is seeking a diligent individual to assist the property manager in ensuring compliance with housing regulations and providing excellent service to residents. Responsibilities include collecting rent, marketing apartments, resolving resident concerns, and maintaining records. Ideal candidates will possess strong customer service skills, attention to detail, and proficiency in Microsoft Office. This full-time position is crucial to maintaining the property’s operational standards and enhancing resident satisfaction.

Qualifications

• Must have competency in Microsoft Office Suite and able to pick up new programs.
• One year of office, teaching, or property management experience preferred.
• 6 months of affordable housing experience with LIHTC preferred.

Responsibilities

• Ensure all Fair Housing and affordable housing regulations are adhered to.
• Provide outstanding service to residents, resolving inquiries and requests.
• Support the property manager with daily operational tasks.

Skills

Customer service

Attention to detail

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Property management software

Job description

Schedule: Full Time 8am to 5pm Monday through Friday

Company Overview

At JES Holdings, our company's mission is to develop, build, and manage quality affordable housing, where our families would be proud to live.

A key division of JES Holdings, Fairway Management (FWM), is responsible for the management, upkeep, and day to day operations of more than 250 apartment communities and single-family rental subdivisions in the affordable housing market. FWM's team works together to provide exceptional service to our clients and communities. We are driven by our core values of entrepreneurship, integrity, accountability, and our mission to serve our communities.

If this opportunity excites you then we encourage you to apply to join us in our mission to provide quality housing where our families would be proud to live.

Job Summary

Diligent and detail oriented, these professionals make a profound impact on their communities by assisting in the responsibilities of the property manager. They provide excellent customer service to our residents, ensure that rent is collected on time, they diligently work on the marketing and leasing of our apartments, and resolve resident concerns in a timely manner. Their work ensures our properties stay in compliance with all associated affordable housing, state, and government standards.

• Diligently ensure all Fair Housing and affordable housing regulations are adhered to.
• Maintain up to date resident records and assist with rent collections.
• Provide outstanding service to the residents, resolving resident inquiries, work orders, and requests in a timely manner.
• Support the property manager with daily operational tasks.
• Maintain and build prospect waitlist.
• Assist with leasing efforts, tours, and resident move in's and move outs.
• Support certification and annual re-certification process in compliance with affordable housing, state agency, and government agency program standards.
• Ensure that vacant apartments are ready to lease quickly, and market those units diligently until occupied.
• Walk the property on a regular basis throughout the day.
• Utilize property management software for data entry and reporting.
• Must be available to be on call for after-hours emergencies and other business needs.
• Travel to, and participates in, both regional and home office training and/or conferences as required.
• Assist in all delegated tasks assigned by property manager or regional team member.
• Learn and apply local and federal housing regulations.
• Uphold FWM standards of curb appeal.
• Conduct self in professional manner with staff, vendors, and residents.

Required Qualifications

• Education:
• High school diploma or equivalent.
• Must have competency in Microsoft Office Suite and able to pick up new programs.

Preferred Qualifications: (If applicable)

• Experience:
  • One year of office, teaching, or property management experience
  • One year supervisory experience preferred
  • 6 months of affordable housing experience is preferred with LIHTC
  • Real Page OneSite Experience is preferred

We are an Equal Opportunity Employer and consider applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Employment is at-will, as allowed by state law. We do not accept unsolicited resumes from third-party recruiters without prior approval from Human Resources. Candidates must be legally authorized to work in the United States without sponsorship.