Assistant Property Manager

LyvWell Apartments; Washington (District of Columbia); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Full benefits package

Generous paid time off

401(k) with company match

Growth and advancement opportunities

Referral bonus program

Rental discount if you live on-site

Job summary

LyvWell Apartments in Washington, DC is seeking an on-site Property Manager Assistant to support the property manager with daily operations, leasing, and maintenance coordination. The role requires attention to policy, compliance, and resident service, and includes liaising with vendors, processing invoices, and responding to emergencies.

Candidates should have a high school diploma or GED, and experience in leasing, bookkeeping, or operations.

Qualifications

• Requires High School Diploma or GED; associate degree preferred.
• Experience in Leasing, Bookkeeping, or Operations (1-2 years).
• Knowledge of fair housing laws and property management practices.

Responsibilities

• Assist Property Manager with daily operations and leasing tasks.
• Maintain property systems, coordinate maintenance and vendor invoices.
• Prepare service orders and communicate with residents and staff as needed.
• Ensure compliance with policies and procedures and respond to emergencies.

Skills

Fair housing laws

Property management

Microsoft Office

Customer service

Follow-through

Personal accountability

Education

High School Diploma/GED

Associate Degree in Property Management or Accounting/Bookkeeping

Job description

Location

Foundry Lofts - 301 Tingey Street S.E.

Business

We believe home is more than a place to live. It’s where life happens; connections are made, and communities grow. That’s why we’re committed to creating welcoming places where our residents feel at home, and our people have the opportunity to make a meaningful impact.

Job Description

Overview

• Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trainedonProperty Manager functions and acts in that capacity in the Manager’s absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management.
• Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
• Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.
• May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
• Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeepingfunctions, and responses to resident maintenance requests. Prepares service orders when residents call anddistributesto appropriate associates for completion.Followsup onforwarded maintenance requests andmakessure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
• Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
• Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
• Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.

Requirements

• This position requires a High School Diploma/GED.
• Additional degrees that are preferred for this position include: Associate Degree in Property Management or Accounting/Bookkeeping.
• 1-2 years of required experience in Leasing, Bookkeeping, or Operations.
• This position may require a valid driver’s license depending on the needs of the property.
• Required skills for this positioninclude:fair housing laws, property management, and Microsoft Office.
• A preferred skill for this positioninclude: affordable housing programs, Yardi, customer service, following through, and personal accountability.
• This is a fully on-site position. Candidates must be able to work from our office every scheduled workday; remote or hybrid arrangements are not available for this role.

Compensation

Commensurate with Experience

$23.36 - 32.71 hourly

Great Incentives!

We care about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:

• Full benefits package
• Generous paid time off
• 401(k) with company match
• Growth and advancement opportunities
• Lucrative referral bonus program
• Incredible associate rental discount if you choose to live on-site! Who wouldn’t want to liveatone of our beautiful properties (especially at a discounted rate)?!

_Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace _

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.