Assistant Property Manager

Fivestone Management; Texas; On-site; USD 40,000 - 70,000; Full time

Job summary

An innovative real estate management company is seeking an Assistant Property Manager to support the effective management of properties. This role involves assisting the Property Manager, maintaining reports, and ensuring compliance with regulations. The ideal candidate will have a strong background in multi-family property management, customer service, and sales, along with excellent interpersonal skills. Join a dynamic team that values individual strengths and fosters a thriving community environment. This is a fantastic opportunity to grow within a supportive organization that prioritizes its residents and employees.

Benefits

Competitive Compensation Package

Medical + Dental + Vision Coverage

401K + Company Match

Life Insurance + Long Term Disability Coverage

Health Savings Account (HSA)

Tuition Reimbursement Program

Wellness Check Program

EAP Resources

Paid Time Off (PTO)

Qualifications

• 4+ years in on-site multi-family property management required.
• 2+ years in customer service and sales experience needed.

Responsibilities

• Assist in managing property and maintain daily reports.
• Conduct property inspections and manage resident relations.

Skills

Customer Service

Sales

Interpersonal Skills

Time Management

Integrity

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Gmail

OneSite

LMS

Active Building

LRO

Knock

Mobile Facilities

Job description

Company Information: Fivestone Management, an innovative real estate management company that has established a diverse portfolio of properties across the United States. Our goal is to create a thriving environment for the communities we manage. When you work with us, you become part of a team that values and champions individuals who bring their unique but equal strengths to the table. In return, we trust that each team member will deliver an outstanding experience to our residents, partners, owners and vendors.

• Competitive Compensation Package
• Medical + Dental + Vision Coverage
• 401K + Company Match
• Life Insurance + Long Term Disability Coverage – 100% Company Paid
• Health Savings Account (HSA)
• Tuition Reimbursement Program
• Wellness Check Program - Insurance Premium Discounts
• EAP Resources
• Paid Time Off (PTO)

We do not offer visa sponsorship for this position.

Position Summary: The Assistant Property Manager is to assist the manager in effectively managing the assigned property. In the manager's absence, the Assistant Manager will assume all responsibilities associated with accomplishing property objectives as set forth by the Property Manager. In addition, the Assistant Manager is directly responsible for maintaining daily, weekly and monthly reports including accurate reporting of rents and deposits received.

• Conducts all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Maintains positive customer relations attitude.
• Physically inspects property when on the grounds, picks up litter and reports any service needs to maintenance staff. Will also inspect move-outs and vacancies when requested.
• Must be knowledgeable of all phases of leasing and resident retention.
• Works with lease renewals each month.
• Greets prospective clients, shows property and performs leasing duties as needed. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc.
• Maintains awareness of local market conditions and trends. Contributes ideas to manager for marketing the property and improving resident relations.
• Performs any additional duties assigned by manager or property supervisor.
• Welcomes and shows property to prospective new residents. Also, handles incoming phone calls from prospective new residents and completes appropriate paperwork.
• Maintains accurate resident records. Updates daily all rents, deposits and application fees received from residents. Issues appropriate notices when necessary (e.g., late payments, evictions notices, returned check memos).

Required Education, Experience, and Qualifications:

• Position requires at least 4 years of experience in on-site multi-family property management.
• Position requires at least 2 years of customer service experience.
• Position requires at least 2 years of sales experience.
• Knowledge of Microsoft Office Suite, Gmail, OneSite, LMS, Active Building, LRO, Knock, and Mobile Facilities.
• Ability to effectively manage competing demands on time and attention.
• Exhibits honesty and integrity in business dealings and decision making.
• Well-developed interpersonal skills.
• Ability to travel to other properties on an as needed basis.
• High School diploma or equivalent required.
• Must have previous experience as a Leasing Consultant or Assistant Property Manager in a luxury community.

Working Conditions:

• Ability to work a minimum of 40 hours per week. Must be available evenings, nights, weekends for staffing needs and emergencies.
• Be able to stand and walk or sit alternatively depending on specific needs of the day.
• Frequent need to see small detail and view computer screens.
• Ability to work in a fast-paced environment, meet deadlines and multi-task.
• Professional appearance is required; Attire will be designated by the area supervisor.
• Have occasional need to perform the following physical activities: Bend/Stoop/Squat Climb Stairs Reach above shoulder. Inspect and show properties, Lift 10-20 lb. boxes.

This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible.