Assistant Property Manager, Commercial

RMR Group; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life & Disability Insurance

401(k) Plan with Employer Match

Tuition Assistance

Job summary

The RMR Group, located in Phoenix, Arizona, is seeking an Assistant Property Manager to support the Senior Property Manager with building operations, financial reporting, and vendor coordination. The ideal candidate holds a Bachelor’s degree and has three years of experience in real estate. Responsibilities include preparing budgets, maintaining tenant relations, and ensuring smooth operations. The role offers health and dental insurance, a 401(k) plan, and other benefits.

Qualifications

• Three years of experience in the real estate industry.
• RPA designation is a plus.
• Real Estate Salesperson License preferred upon employment.

Responsibilities

• Assist in all facets of building operations, including life safety issues.
• Prepare monthly accruals for the Senior Property Manager’s review.
• Maintain daily communication with management team.

Skills

Strong financial skills

Effective communication

Organizational skills

Problem-solving

Decision-making

Education

Bachelor’s degree in Business Administration, Real Estate or Accounting

Tools

Yardi

ARGUS budgeting software

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Overview

The Assistant Property Manager will report directly to the Senior Property Manager and work with others in Property Management to ensure that all aspects of managing the portfolio are covered efficiently and professionally. This position functions as a generalist, "jack-of-all trades", working in operations, lease administration, and financial reporting.

Responsibilities

Building Operations/Administration

• Assist Senior Property Manager and Engineering in all facets of building operations including life safety issues, incident reports, and insurance claims.
• Assist in preparing bid packages.
• Review work order reports weekly.
• Contact vendors to schedule work in the building and in tenant spaces.
• Supervise the tenant relations program, working with the Tenant Coordinator and third‑party vendors.
• Coordinate building and tenant construction.
• Perform cleaning, landscaping, and vacant space inspections monthly.
• Perform weekly building inspections.
• Initiate pricing for miscellaneous projects.
• Review COI’s quarterly and as required.
• Prepare vendor service contracts, construction, and service orders.
• Prepare new tenant packages.
• Experience with financial issues and programs a plus.
• Experience with Yardi, Building Engines, Argus preferred.

Management Office

• Answer property management calls and open management office.
• Assist in facilitating meetings.

Financial Reporting

• Prepare monthly accruals for Senior Property Manager’s review.
• Assist in preparing annual budgets for assigned properties.
• Approve invoices for assigned properties in PayScan and track invoices.
• Review accounts receivable.
• Code invoices for portfolio.
• Process invoices and accounts payable.
• Budget and expense tracking.
• Prepare tenant bill‑backs on a monthly basis.
• Assist with tenant operating expenses and escalation reconciliations.

Communication

• Maintain daily communication with team such as Senior Property Manager, Chief Engineer, Business Operations, Accounting and the like.
• Prepare and distribute tenant memos.
• Review security report and prepare work orders.
• Interface as needed with the VP, Senior Director, Associate Director, Regional Accounting Staff, Corporate Accounting, etc.
• Interface as necessary with tenants, brokers, vendors, and visitors.

Other duties as requested.

Qualifications

• Bachelor’s degree required – Preferred course of study Business Administration, Real Estate or Accounting.
• Three years’ experience in the real estate industry.
• RPA designation a plus.
• Real Estate Salesperson License preferred upon employment and may be required at a later date during employment.
• Strong financial and problem‑solving skills.
• Relationship skills – Ability to communicate effectively and professionally, both oral and written with owners, tenants and coworkers; ability to develop and sustain cooperative working relationships; professional phone manner; mature and self‑motivated team player with good conflict‑resolution skills; committed to personal growth and integrity aligned with RMR objectives.
• Organizational/Multi‑Task Skills – Able to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities, and adapt to new ideas and changes; results oriented, detail oriented and accurate.
• Decision‑Making Skill – Able to resolve problems using facts and sound reasoning; able to achieve goals using a strategic approach; proven innovation with a willingness to manage and adapt to change.
• Will be required to perform off‑site duties through the use of a personal vehicle.
• Must have a valid driver’s license.
• Strong proficiency with property management/accounting software (preferably Yardi), ARGUS budgeting software; MS Office application (Word, Excel, PowerPoint, Outlook).
• An assessment will be administered for computer and communication skills.
• If, at any time, security clearance is required for your job (e.g., you are assigned to work at a property leased by the Federal government), being awarded such clearance will be a condition of your employment.

Total Rewards

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Disability Insurance
• Health Savings Account (HSA) & Flexible Spending Plans (FSA)
• 401(k) Plan with Employer Match
• Holidays, Vacation & Sick Time
• Parental Leave
• Tuition Assistance
• Matching Gift Program
• Wide Array of Voluntary, Employee‑Paid Benefits to choose from including
  • Critical Illness & Accident Insurance
  • Identity Theft Protection & Pet Insurance

The RMR Group is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO policy statement and to learn more about your EEO rights under the law, please consult the relevant legal resources.