Assistant Property Manager

Madison Apartment Group; Orlando (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Professional development

Paid time off

Employee discounts

Parental leave

Inclusive culture

Job summary

Madison Apartment Group is seeking an Assistant Property Manager to support the Property Manager in daily on-site operations, leasing, and resident relations in Orlando, FL. You will lead in the manager's absence and ensure policy compliance.

The role emphasizes customer service, team supervision, and coordination of tours, leasing, and rent processing, with opportunities for growth and professional development in a collaborative environment.

Qualifications

• Minimum of two years of property management experience.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; BA/BS degree in Marketing, Sales, or related field preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Assist in training, motivating, and supervising the on-site team.
• Lead property tours, show vacant units, and market property amenities to close sales.
• Complete lease applications and assist with application verification.
• Maintain accurate resident records and manage rent collections and deposits.
• Oversee renewal management, including rent negotiations and lease documentation.
• Conduct inspections of models, vacant apartments, community grounds, and move-ins/move-outs.
• Develop and implement promotional programs and resident events.
• Maintain regular office hours and ensure adequate coverage on weekends and holidays.
• Ensure compliance with all housing laws and company policies.

Skills

Customer service

Communication

Organizational skills

Microsoft Office

Education

High School Diploma

BA/BS in Marketing, Sales, or related field

Tools

CRM/Yardi

Job description

At Madison Apartment Group, we pride ourselves on fostering a vibrant, inclusive, and supportive company culture. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs. As a part of our team, you'll find a collaborative environment that encourages growth, creativity, and innovation.

Position: Assistant Property Manager

We are looking for a motivated and experienced Assistant Property Manager to support our Property Manager in all aspects of property management. This role involves significant on-site administrative duties, leasing apartments, and maintaining excellent resident relations. As the Assistant Property Manager, you will step into the lead role when the Property Manager is absent, ensuring smooth operations and compliance with policies and procedures.

Key Responsibilities:

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Assist in training, motivating, and supervising the on-site team.
• Lead property tours, show vacant units, and market property amenities to close sales.
• Complete lease applications and assist with application verification.
• Maintain accurate resident records and manage rent collections and deposits.
• Oversee renewal management, including rent negotiations and lease documentation.
• Conduct inspections of models, vacant apartments, community grounds, and move-ins/move-outs.
• Develop and implement promotional programs and resident events.
• Maintain regular office hours and ensure adequate coverage on weekends and holidays.
• Ensure compliance with all housing laws and company policies.

Qualifications:

• Minimum of two years of property management experience.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; BA/BS degree in Marketing, Sales, or related field preferred.

Why Madison Apartment Group?

• Comprehensive health coverage and benefits.
• Company matched 401(k) Retirement Plan.
• Opportunities for professional growth and development.
• Paid vacation, sick, and holiday time.
• Employee rental discounts.
• Paid new parent leave.
• A supportive and inclusive company culture.

Madison Apartment Group is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.