Assistant Property Manager

Sage Ventures; Lanham (MD); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO 15 days

Medical, Vision, Dental

401K with company match

Employee Assistance Program

Rental discount

Professional development

Job summary

Sage Ventures is seeking an Assistant Property Manager to support the property manager and oversee leasing staff, tenant relations, and administrative duties in the Greater Baltimore/Washington region.

The role focuses on ensuring excellent customer service, managing collections, lease processes, and accurate reporting, while coordinating retention efforts with the team.

Qualifications

• At least one year of property management industry experience.
• 2+ years of customer service experience.
• Strong organizational skills.
• Must be able to multi-task.
• Proficient with Microsoft Office.
• YARDI or similar property management software preferred.
• Excellent written and verbal communication skills.
• Background check and drug test required.

Responsibilities

• Provide full support to the property manager and oversee leasing staff.
• Coordinate retention activities and tenants relations.
• Assist in handling collections and rent payments.
• Oversee lease renewals and move-in processes.
• Oversee move-out processes and final reporting.
• Provide timely reporting and administrative tasks.
• Serve as backup for team members as needed.
• Support other responsibilities as assigned by supervisor.

Skills

Customer service

Organizational skills

Multitasking

Microsoft Office

YARDI

Communication skills

Tools

YARDI

Job description

Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.

Position Summary

The Assistant Property Manager is responsible for providing full support to the property manager by overseeing leasing staff and all aspects of tenant relations: Serving as a liaison between management and the residents by coordinating retention activities, handling collections and rent payments, lease renewals, and overall customer service.

Essential Functions

• Ensure excellent, effective, and timely customer service/communication with residents.
• Manage Collections
• Oversee leasing & Move-in process
• Manage renewal process
• Manage move-out process
• Ensure accurate and timely reporting
• Complete administrative tasks
• Serve as a backup for team members as needed
• Any other responsibilities deemed necessary by your supervisor

Requirements

• At least one year of property management industry experience required
• 2+ years of experience customer service
• Strong organizational skills
• Must be able to multi-task
• Proficient with Microsoft Office
• YARDI or similar property management software preferred
• Excellent written and verbal communication skills are a must
• Background check and drug test required

Benefits

We offer competitive salaries and excellent benefits, including:

• PTO – 15 days
• Medical, vision, dental
• 401K with a company match
• Employee Assistance Program
• 20% rental discount at our propertiesProfessional development in the multi-family housing industry

Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.