Assistant Property Manager

Greyshore Management; Columbus (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

Greyshore Management is seeking an on-site Property Administrator to support daily property operations, including A/P, rent processing, and record-keeping across multiple communities. The role partners with leasing and maintenance teams to manage move-ins, turnovers, and renewals, while delivering excellent resident service.

Proficiency in Microsoft Office and Yardi Voyager is required, and a valid driver's license may be needed depending on location.

Qualifications

• High school diploma or equivalent; associate or bachelor's degree preferred.
• 1+ years of experience in property management, leasing, or resident services.
• Proficiency in Microsoft Office (Word, Excel).
• Experience with Yardi Voyager.
• Strong time management and organizational skills; able to multitask.
• Growth mindset; eager to learn and advance in property management.
• Flexible schedule, including weekends as needed.
• Ability to conduct property walks, including stairs.
• Valid driver's license may be required depending on location.

Responsibilities

• Perform property administrative operations including A/P, evictions, collections, billing, and month-end close.
• Maintain accurate records; audit resident files.
• Update rents, deposits, and application fees; issue notices as needed.
• Minimize delinquency by sending late notices and pursuing collection actions.
• Assist in leasing, renewals, move-ins/move-outs.
• Coordinate with site maintenance to manage work orders and turnover schedules.
• Process move-out charges and refunds.
• Respond to on-site emergencies when needed.
• Ensure high resident satisfaction and retention through customer service.

Skills

Property management

Microsoft Excel

Microsoft Word

Yardi Voyager

Time management

Organizational skills

Customer service

Flexible schedule

Property walks

Driver's license

Education

High school diploma

Associate degree preferred

Bachelor's degree preferred

Tools

Yardi Voyager

Job description

Company Description

Greyshore Management is a full-service property management company focused on creating thriving, well-maintained communities where residents and businesses feel valued. The team emphasizes a hands-on approach, ensuring properties are managed with care, consistency, and attention to detail. Integrity is central to every decision, fostering trust with residents, owners, and partners. Greyshore Management believes that a strong sense of community is essential to making properties desirable places to live and work.

Key Responsibilities

• Complete the property administrative operations (A/P, evictions, collections, billing, and month-end close out procedures).
• Maintain accurate and organized records; audit resident files to ensure accurate records.
• Update on a daily basis all rents, deposits, and application fees received. Issue appropriate notices when necessary (e.g., late notices, evictions notices, returned check notices).
• Minimize delinquency losses by promptly performing all collection procedures (e.g., late notices, court filings, eviction proceedings, judgments, and collection agency transfers).
• Assist in managing daily property operations, including leasing, renewals, and move-ins/move-outs
• Partner with site maintenance to manage work order completion, track make-ready boards, and streamline unit turnover schedules to ensure seamless move-ins.
• Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.
• Willing and able to respond to on-site emergencies when the Property Manager is unavailable or when requested to do so.
• Ensure customer service standards are being met to ensure maximum resident satisfaction and retention.

Qualifications

• High school diploma or equivalent required; associate or bachelor's degree preferred
• 1+ years of experience in property management, leasing, or resident services
• Proficiency in Microsoft Office, particularly Word and Excel
• Experience with Yardi Voyager
• Excellent time management and organizational skills, with the ability to prioritize across multiple concurrent responsibilities
• A growth mindset with a genuine desire to build a career in property management -- someone who comes ready to learn, takes feedback well, and wants to advance within the industry
• Availability to work a flexible schedule, including weekends as needed
• Ability to conduct property walks, including extended walking and stair navigation
• Valid driver's license may be required depending on property location

Schedule: Monday - Friday (9am - 6pm) and weekends as needed