ASSISTANT PROPERTY MANAGER

Providence Housing Development Corporation; City of Rochester (NY); On-site; USD 65,904,000 - 71,635,000; Full time

Benefits offered by this job

Competitive salary

403b retirement plan

Generous time off

Comprehensive benefits

Supportive and collaborative team

Growth opportunities

Meaningful, impactful work

Job summary

Providence Housing Development Corporation in Rochester, NY is seeking a Property Manager Assistant to support day-to-day property management and tenant services.

You will interview applicants, process lease paperwork, coordinate maintenance, collect rents, and ensure compliance with housing regulations while maintaining a respectful, client-focused environment.

Qualifications

• Good interpersonal skills.
• Good written and oral communication skills.
• Methodical and dependable.
• Organized and flexible.
• Valid NYS driver’s license and driving record acceptable to the agency.
• Reliable and insured transportation.
• Computer literacy.
• Honest and courteous.
• Certified credit compliance professional or willingness to attend training to obtain certification.

Responsibilities

• Assists the Property Manager with day-to-day property management.
• Interviews prospective tenants to determine eligibility and explains regulations.
• Recommends tenant eligibility and handles rent charges and documentation.
• Prepares work orders for repairs and maintenance.
• Collects rents and deposits; maintains ledgers and reports.
• Ensures compliance with applicable housing regulations and agency policies.

Skills

Interpersonal skills

Written & oral communication

Computer skills

Organized

Dependable

Flexible schedule

Honest

Courteous

Certified credit compliance

Job description

Description

We are Hiring!

Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York. Providence Housing's mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services.

If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special.

Employment Type:

Full Time

Schedule:

Monday- Friday

Salary:

$23.00-$25.00 an hour

Top Benefits and Perks:

• Competitive salary and 403b retirement plan
• Generous time off package and work-life balance
• Comprehensive benefits package
• Supportive and collaborative environment
• Opportunities for growth and development
• Intrinsic reward of truly making a difference in people's lives

Qualifications:

Education:High School Diploma or Equivalent

Credentials: Valid NY State Driver License and access to a reliable vehicle

Experience:At least one year of related experience preferred

General Description

Assists the Property Manager in the day-to-day management of the property or properties as assigned.

Essential Duties and Responsibilities

• Assigns tasks to maintenance workers and monitor workflow.
• Interviews prospective tenants to complete housing applications and collect eligibility information and documentation, explain regulatory programs and guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property.
• Conducts recertification of housing eligibility for current tenants.
• Interviews with new and current tenants to obtain data regarding income and expenses and collect supporting documentation.
• Verifies accuracy of information provided by tenants or prospective in accordance with regulatory requirements.
• Recommends eligibility and suitability of tenants and prospective tenants for residency.
• Computes income and expenses to determine applicants’ and tenants’ rental charges according to the regulations.
• Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification.
• Discusses tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc., and prepares oral and written lease enforcement notices when necessary.
• Observes and addresses needs of tenants as they age in place.
• Refers tenants to appropriate social service agencies, when necessary.
• Recommends eviction of tenants when necessary and assist with eviction proceedings.
• Prepares work orders for required repairs and maintenance.
• Collects rents and other tenant charges, makes deposits and prepare appropriate documentation.
• Write letters, memos, reports, and complete a variety of forms and ledgers on computer.
• Keeps Property Manager informed of activities and project status.
• Assists with rent collection efforts.
• Assists with accounts payable processing.
• Is responsible for general office duties including but not limited to answering phones, filing, ordering supplies, etc.
• Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing project;
• Performs other related duties as assigned by the Property Manager.

KEY PERFORMANCE MEASURES

• 100% compliance with fair housing regulations
• 100% compliance with regulatory requirements
• Applicant processing timeline to be 15 business days or less
• 100% of tenant recertifications completed a minimum of 30 days prior to effective date

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.

Requirements

Additional Qualifications:

• Good interpersonal skills
• Good written and oral communication skills
• Methodical
• Dependable
• Organized
• Valid NYS driver's license and driving record acceptable to agency
• Flexible schedule
• Good reading comprehension and writing skills
• Reliable and insured transportation
• Computer ability
• Honest
• Courteous
• Certified credit compliance professional or willingness to attend training to obtain certification.

Physical Demands/Work Environment:

The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.

Compliance:

Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS's corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law.

Join us and help make a positive impact on our community!

***Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet