Assistant Property Manager

omers; Boston (MA); On-site; USD 80,000 - 90,000; Full time

Job summary

OMERS in Boston is seeking an Assistant Property Manager to support day-to-day operations of office buildings, tenant relations, lease administration, budgeting and reporting. You’ll assist with vendor coordination and may supervise clerical staff, depending on portfolio size.

The role requires 1–4 years of related commercial real estate experience and a post-secondary education; a real estate license or PMP/RPA is a plus. Competitive benefits and incentive opportunities may apply.

Qualifications

• A team-first, collaborative mindset with a customer-service mentality.
• A basic understanding of financial concepts and contracts, with the ability to interpret financial reports and non-complex legal clauses.
• Intermediate proficiency in the Microsoft Office Suite.

Responsibilities

• Tenant relations: establish ongoing relationships and respond to tenant needs.
• Lease administration: prepare and deliver notices and interpret lease clauses.
• Reporting / Budgeting: assist with accruals, reforecasts and budgeting; prepare reports and presentations.
• Vendor / Project Management & Special Projects: manage vendors or amenities and complete special projects.
• People Management: may have admin staff or coordinators reporting to them.

Skills

Team collaboration

Customer service

Financial concepts

Contracts interpretation

MS Office

Education

Post-secondary education

Real estate license / PMP / RPA asset

Tools

Microsoft Office Suite

Job description

Choose a workplace that empowers your impact.

Join a global workplace where employees thrive. One that embraces diversity of thought, expertise and passion. A place where you can personalize your employee journey to be — and deliver — your best.

We are a leading global real estate investor, developer and manager. We combine our capital with our capabilities to create real estate that strengthenseconomies and communities. By prioritizing people, partnerships and places, we generate meaningful returnsfor OMERS members, enhance value for our capital partners and create a brighter world for our customers.

Join us to accelerate your growth & development, prioritize wellness, build connections, and support the communities where we live and work.

Don’t just work anywhere — come build tomorrow together with us.

The Assistant Property Manager will report to the building’s Property Manager and assists with the management and operations of office buildings and complexes. While primarily focused on day-to-day site and tenant matters, you will both support and act as backup for Property Managers when required. You will build and maintain positive relationships with customers, vendors and team members, and assist with reporting, budgeting, lease administration and special projects as assigned by your people leaders.

You Will Be Responsible For

Tenant / Customer Relations

• Establish ongoing relationships to understand and respond to tenant needs and concerns.
• Manage and assist with tenant onboarding / offboarding processes.
• Act as a liaison between tenants and site teams.
• Ensure tenants are compliant with all building policies.
• Resolve minor escalated customer concerns.
• Serve as the point of contact for the tenant app

Lease Administration

• Prepare and deliver notices to tenants with respect to lease administration.
• Maintain knowledge of, and the ability to interpret, lease clauses to ensure tenant compliance.

Reporting / Budgeting

• Assist the PM / SPM to ensure all reports are prepared accurately and in a timely manner.
• Assist the PM / SPM and property administration with accruals, reforecasting and budgeting.
• Assist with the annual preparation of budgets and quarterly reforecasts.
• Prepare and coordinate reports and presentations as required.

Vendor / Project Management & Special Projects

• Based on the portfolio, take responsibility for certain vendors (e.g., parking) or building amenities (e.g., fitness, lounges).
• Complete special projects as assigned by the PM / SPM.

People Management

• Based on level of experience and size of portfolio, you may have people-manager responsibilities, typically including administrative staff or coordinators.

Required Skills & Experience

• A team-first, collaborative mindset with a customer-service mentality.
• A basic understanding of financial concepts and contracts, with the ability to interpret financial reports and non-complex legal clauses.
• Intermediate proficiency in the Microsoft Office Suite.

Preferred Skills & Experience

• A minimum of 1–4 years of related commercial real estate experience or post-secondary education (mandatory); 2–4 years of commercial real estate experience with demonstrated expertise in property management and/or post-secondary education preferred.
• Real estate license, or RPA/FMA or PMP designation, considered an asset.

The annualized base salary ranges for the primary location and any additional locations are listed below. The base salary that is ultimately offered to the successful candidate will consider a wide array of factors including but not limited to the individual’s skill set.

The expected salary range for this position is $80,000 to $90,000 per year.

You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.

Oxford’s purpose is to strengthen economies and communities through real estate.

Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.

From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.