Assistant Property Manager

Socket.dev; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K + match

Disability & Life Insurance

Paid time off

Paid holidays

Referral bonus program

Employee discount program

Job summary

The Carroll Companies is seeking an Assistant Property Manager to support the Property Manager in the day-to-day operations of the property in the Austin area. The role demands professionalism, sound judgment, and a strong focus on resident relations and rent operations.

Key duties include rent collection and notices, leasing support, resident file maintenance, marketing input, renewals, and vendor coordination, with an emphasis on customer service and team collaboration.

Qualifications

• Minimum 2 years of property management experience.
• Must be computer literate and proficient in OneSite/RealPage.
• Strong customer service and leadership abilities.

Responsibilities

• Finance & Collections: manage rent collection, deposits, and non-payment notices; maintain records; assist with court filings.
• Leasing & Marketing: input daily information in the software system; manage leases/addenda; assist with marketing and renewals.
• Additional Responsibilities: provide excellent customer service to residents and vendors; assist Property Manager as needed.

Skills

Property management

Customer service

Leadership

Decision making

Tools

OneSite/RealPage

Job description

ASSISTANT PROPERTY MANAGER

ABOUT THE CARROLL COMPANIES

For over 30 years, The Carroll Companies have been committed to achieving business success by providing innovative, cost-effective real estate developments and services.

Headquartered in Greensboro, NC, The Carroll Companies features a collection of enterprises specializing in diverse aspects of land development construction, ownership, management, and publication. As The Carroll Companies continue to evolve nationally and internationally, we are best known for our luxury multifamily developments, visionary mixed-use lifestyle centers, and superior storage solutions.

WHY WORK FOR Ari Apartment Management?

• Sole owner-owned and operated for over 20 years.
• Thriving culture that promotes safety first for all of our employees.
• Paid training & certifications offered, as appropriate.
• Comprehensive medical, dental and vision benefits in addition to 401K, 401K match, Short Term Disability, Long Term Disability & Life Insurance for eligible employees.
• Medical Advocacy Program available to all employees.
• Paid time off & Paid Holidays.
• Employee Discount Program.
• Referral Bonus Program.

JOB SUMMARY

The Assistant Property Manager is responsible for assisting the Property Manager in handling the day-to-day operation of the property. An Assistant Manager will be asked to assume greater responsibilities upon absorbing and applying knowledge of all aspects of property management as well as displaying maturity and good judgment. The Assistant Manager serves as the individual responsible for the property in the absence of the Property Manager.

Responsibilities:

• Finance & Collections:
  • Manage rent collection,including processing payments,making daily deposits,and issuing non-payment notices.
  • Monitor invoices and deposits,maintaining accurate records in administrative books.
  • Assist with court filings and follow-up related to delinquent accounts.
  • Maintain a working knowledge of state laws regarding debt collection.
• Leasing & Marketing:
  • Input daily information on software system regarding walk-ins, move-ins, move-outs, and apartment conditions.
  • Ensure leases and addenda are accurate with regard to tenant details,rates,etc.
  • Maintain current and previous resident files.
  • Support marketing efforts with input on promotions,ads,and rate adjustments.
  • Assist with leasing activities as needed.
  • Stay informed about market trends and competitor properties.
  • Assist with resident renewals.
  • Utilize resident screening procedures effectively.
• Additional Responsibilities:
  • Provide excellent customer service to residents and vendors.
  • Maintain a professional and positive demeanor.
  • Assist Property Manager with other tasks as needed.

QUALIFICATIONS

• A minimum of 2 years of property management experience
• Must be computer literate and proficient in OneSite/RealPage
• Strong customer service skills, possessing good decision making and leadership abilities
• Ability to work occasional Saturdays in exchange for weekday off

The Carroll Companies is committed to fostering a diverse and inclusive workplace where all individuals are valued and respected. We believe that diversity is a source of strength and innovation, and we are dedicated to providing equal employment opportunities to all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We encourage applicants from all backgrounds to apply and join us in our mission to create a workplace that reflects the diversity of the world we serve. Together, we strive to build a culture that celebrates uniqueness, embraces differences, and ensures that every employee feels empowered to bring their authentic selves to work. Your talent is what matters most, and we are excited to welcome individuals from all walks of life to contribute their skills and perspectives to our dynamic team.