Assistant Program Manager

HealthFitness; Merrimack (NH); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans with HSA/P

401(k) with employer matching

Certification reimbursement

Tuition reimbursement

Paid new parent leave

Paid Holidays and PTO

Job summary

HealthFitness seeks an Assistant Program Manager in Merrimack, NH, for a full-time, weekday role (Monday–Friday) with no weekends or holidays. The role supports operations across two locations, helps supervise staff, and ensures high-quality service delivery while contributing to budgeting and planning.

The ideal candidate will have an Associate's degree in Exercise Science or related field with relevant certifications, plus strong leadership and communication skills to coach staff and maintain

Qualifications

• Associate's degree in Exercise Science, Health Promotion, Kinesiology, or related discipline plus two years of related work experience or equivalent.
• OSHA compliant First Aid/CPR/AED certification from recognized organizations.
• Industry recognised Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA.
• NCCA Accredited Personal Trainer certification from an approved agency.

Responsibilities

• Support operations across two Merrimack, NH locations; assist with daily program oversight and staff support.
• Oversee day-to-day operations and serve as Manager on Duty; may be primary manager for a satellite location.
• Assist with development of annual budget, strategic plan, reporting and administrative duties.
• Provide staff training, coaching, and performance feedback; conduct formal appraisals.

Skills

OSHA First Aid/ CPR/ AED

Group Exercise Instructor

NCCA Accredited Personal Trainer

Interpersonal communication

Team leadership

Education

Associate's degree in Exercise Science

Job description

Merrimack, NH

Full time

HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningful connections with each of our participants to help them move forward. We foster each individual’s journey by creating communities of health within the organizations we serve – so that everyone is supported. As an employee of HealthFitness you will enjoy a variety of health and financial benefits and receive competitive pay. We provide personal and professional support, training and development and flexible employment opportunities.

About the role

About the role

Assistant Program Manager – 40 hrs/week - Monday–Friday - No weekends

The Assistant Program Manager to support operations across two locations in Merrimack, NH . This role assists with daily program oversight, staff support, and ensuring quality service delivery. This is a full-time position working Monday through Friday , with no weekends or holidays required . Ideal candidates are organized, dependable, and comfortable leading in a collaborative environment.

Contributes to all management, operations, technical and administrative functions of a large onsite health and fitness program. Oversees day to day operations and routinely serves as Manager on Duty. May be the primary manager for a satellite location. Assists with development of the annual budget, strategic business plan, and various administrative duties and reporting. May also perform some staff responsibilities such as instructing group exercise classes; personal training; conducting fitness tests, exercise prescriptions, and orientations; and fitness floor coverage.

Key Accountabilities

• Assists in supervising staff which includes full and parttime staff, on-call, group exercise instructors and interns.Oversee/supervise the day-to-day activities at the site which includes opening/closing, employee schedules, and ensuring proper protocols and procedures are followed to maintain the efficient operation of the facility.

• Contributes to the development and implementation of the yearly strategic business plan to identify contract deliverables, program/ service offerings and initiatives, targeted outcomes and marketing strategy to meet client objectives.Submits employment forms, payroll records and billing worksheets accurately and according to contract provisions and HealthFitness policies.

• Develops and implements individual fitness programs, health education activities, motivational programs and special events; coordinates and develops marketing and communications to maximize program engagement.

• Works with Program Manager to ensure all staff is properly trained and hold appropriate certificates necessary for safe and effective programme delivery; provides continuous feedback and coaching to all programme staff to ensure quality of all programmes and services being delivered. Conducts formal performance appraisals on an annual basis and initiates formal corrective action process when warranted.

• Assists with informal safety checks on a daily basis and performs routine safety audits on a weekly, monthly and quarterly basis in accordance with HFC guidelines. Ensures staff receives proper training in companywide and site‑specific safety and accident prevention programmes and procedures, emergency preparedness, and incident reporting and corrective action procedures.

• Manages all record and data management activities at the worksite, ensuring the proper storage, retention and confidentiality all data collected in accordance with HealthFitness requirements.

• Performs staff responsibilities as appropriate including floor supervision, fitness testing, exercise prescription, new member facility and equipment orientations.

• Other duties as needed/assigned.

Minimum Requirements

• Associate's degree in Exercise Science, Health Promotion, Kinesiology, or related discipline plus two years of related work experience OR the equivalent combination of education, certifications and experience.

• OSHA compliant Adult First Aid/CPR/AED from American Red Cross, American Heart Association, National Safety Council, or American Safety & Health Institute.

• Industry recognised Group Exercise Instructor certification from ACE, AFAA/NASM, ACSM, NCCPT or NETA (if not current will be required within 3 months of hire)

• NCCA Accredited Personal Trainer certification from an Industry recognised and HealthFitness approved agency (if not current will be required withing 1 year of hire.

• Strong interpersonal communication and customer service skills including the ability to motivate others.

• Competency in the delivery of HealthFitness and site‑specific programmes and services.

• Ability to work effectively both independently and as part of team with enthusiasm, initiative and creativity.

• Ability to effectively organise and prioritise work demands.

Applicants must meet hiring requirements including but not limited to pre‑employment drug test. The compensation range for this role is $20.00 - $24.00/hour. Additional commission opportunities for someone with an industry recognised and HealthFitness approved Personal Trainer certification. The final wage offer will be determined based on factors such as location, qualifications, experience, skill set and other relevant factors. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive wage within the market.

Brand: HealthFitness

Come join HealthFitness! Join a team that will not only utilise your current skills but will enhance them as well. We offer a comprehensive benefit package that includes Medical/Dental/Vision plans including HSA, PPO and FSA options, retirement/401(k) with employer matching programme, fitness and wellness programmes incentivised with medical plan discounts, certification reimbursement programme, tuition reimbursement, paid new parent leave, paid Holidays and PTO (starting at 3 weeks for full‑time associates), volunteer paid time off and much more.

HealthFitness is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business. We are an equal opportunity employer, including disability and protected veteran status.

We are looking for strategic thinkers, innovators, team players and leaders who align with our purpose of improving the health and wellbeing of those we serve.

We’re a nationwide team of more than 2,400 professionals who believe in the power of health and fitness — and creating opportunities for others to believe as well. We are dedicated to improving the health and wellbeing of those we serve and consider ourselves lucky to inspire, motivate and engage over 1 million participants across our 135 clients, from corporations to health systems to colleges and universities.

We started in 1975 as Fitness Systems. Over the years we expanded our services and capabilities to offer injury prevention and treatment and wellness services, so that we can truly care for the whole person. Today, we are HealthFitness and we’re backed by Trustmark, a benefits company that has supported employers and their teams for more than 100 years.